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Patient Surveys - What Patients Want

NCT ID: NCT03698097

Last Updated: 2023-03-31

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

COMPLETED

Total Enrollment

745 participants

Study Classification

OBSERVATIONAL

Study Start Date

2016-08-01

Study Completion Date

2016-10-31

Brief Summary

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This study is to gain insight into patients' preferences considering satisfaction surveys, specifically asking for their most pressing topics and their preferred survey technique.

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Detailed Description

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The practice of patient surveys for quality management is revised at the University Hospital Basel (USB). One aspect is a more versatile data acquisition via online portals and/or paper questionnaires, another aspect is the content of questions and the assessment of demographic data. In this situation a tentative survey on their preferences in this context was realised in patients who were treated in autumn 2016 at the Department of Orthopaedics and Trauma Surgery (DOTS) using a cover letter informing them about the nature of the survey. They were asked to provide few basic demographic data, they were furthermore asked whether they favoured surveys by the USB and if so with which focus. Finally they had the option to name three central topics for feedback and to quantify the number of questionnaires they had so far received by the USB. The survey could be completed in a paper and survey monkey based internet version accessible via a Quick Response (QR) code or link.

Conditions

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Patient Survey

Study Design

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Observational Model Type

COHORT

Study Time Perspective

PROSPECTIVE

Interventions

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patient satisfaction survey

Patient survey completed in a paper or survey monkey based internet version accessible via a QR code or link

Intervention Type OTHER

Eligibility Criteria

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Inclusion Criteria

* All data from completed survey sheets (paper questionnaires) and online forms are included
Eligible Sex

ALL

Accepts Healthy Volunteers

No

Sponsors

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University Hospital, Basel, Switzerland

OTHER

Sponsor Role lead

Responsible Party

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Responsibility Role SPONSOR

Principal Investigators

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Franziska Saxer, Dr. med

Role: PRINCIPAL_INVESTIGATOR

Department of Orthopaedics and Trauma Surgery (DOTS).

Locations

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Department of Orthopaedics and Trauma Surgery (DOTS).

Basel, , Switzerland

Site Status

Countries

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Switzerland

Other Identifiers

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2017-01845; ch18Saxer

Identifier Type: -

Identifier Source: org_study_id

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