Does a Brief Intervention Decrease Patient Drop Out Rates?

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

COMPLETED

Total Enrollment

647 participants

Study Classification

OBSERVATIONAL

Study Start Date

2017-07-01

Study Completion Date

2020-03-01

Brief Summary

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The goal of this study is to determine a) if a follow-up email to selected patients who had an initial consult with an infertility specialist, but did not return for a second visit, would change return to care behavior and b) why patients had not returned.

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Detailed Description

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From July 2017 to March 2018 all patients who had attended an initial visit with an infertility specialist at the clinic, but had not returned for at least three months were selected to receive a follow up email. Those selected for an email excluded patients who the Investigator's knew had achieved a pregnancy, already had a plan for treatment, had visited for an egg freeze and all LGTBQ patients. The email asked if the patient had any questions about that visit, offered support to the patient and included contact information for the patient liaison sending the email. The email also asked each participant to indicate why they had not returned and were provided 4 options and an opportunity to write in a response. From April 2018 to December 2018 no emails were sent to patients. No other change of patient contact practice was initiated during the trial period. This study will observe routine to care behavior of these patients after 11 months post initial consult date.

Conditions

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Infertility

Study Design

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Observational Model Type

COHORT

Study Time Perspective

PROSPECTIVE

Study Groups

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Follow Up Email

Patients received a follow up email 3 months after an initial consult with a physician but did not return to care.

Follow up email

Intervention Type OTHER

Patients received an email 3 months after an initial consult asking why they had not returned to care. Patients were provided with 4 options and a space to write in comments. The email asked if the patient had any questions and offered support.

No follow up

Patients who did not receive any follow up after their initial consult, following clinic standard of care.

No interventions assigned to this group

Interventions

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Follow up email

Patients received an email 3 months after an initial consult asking why they had not returned to care. Patients were provided with 4 options and a space to write in comments. The email asked if the patient had any questions and offered support.

Intervention Type OTHER

Eligibility Criteria

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Inclusion Criteria

* Female patients attending an initial consult with a physician at Boston IVF and were recommended to continue care with the clinic

Exclusion Criteria

* Patients who the Investigators knew had achieved a pregnancy
* Patients who already had a plan for treatment in place after their initial consult
* Patients who had visited for an egg freeze
* LGTBQ patients

Eligible Sex

FEMALE

Accepts Healthy Volunteers

Yes