The Efficacy of Mobile Video Counseling for Employees With Emotional Labor

NCT ID: NCT03256682

Last Updated: 2019-04-05

Basic Information

• Recruitment Status: COMPLETED
• Clinical Phase: NA
• Total Enrollment: 53 participants
• Study Classification: INTERVENTIONAL
• Study Start Date: 2017-08-02
• Study Completion Date: 2018-07-03

Brief Summary

The purpose of this study is to verify the effectiveness of mobile video counseling for workers. Subjects who can participate in the screening evaluation are assigned to one of face-to-face counseling group, mobile counseling group, and self-treatment group. The mobile counseling group and the face-to-face counseling group counseld with a total of 4 times, 50 minutes at a time, once a week, and the self-treatment group provides self-education by providing the stress education kit.

Detailed Description

After screening, Pre-evaluation is conducted on the subjects who agreed to participate in the study. Pre-assessment includes questionnaires related to stress, emotional labor, resilience, sleep, etc., and includes stress-related physiological measures using HRV, 2 lead EEG. After the pre-evaluation, the test group will conduct a counseling program with a psychologist for 50 minutes at a time, once a week, for a total of 4 sessions (one month for a period). The place should be placed in a quiet place where the subject thinks comfortably and is designated as the same place to exclude the influence by the place, but the subject does not have to visit the hospital. In the offline counseling group, four counseling sessions are held with the psychologist off-line for a total of 4 counseling sessions, 50 minutes at a time, once a week after the same pre-evaluation. As a self-care control, counseling is not provided and self-learning materials are provided once a week.

Mobile counseling group and offline counseling group visit the hospital within one week after termination and within 4 to 5 weeks after pre-evaluation in self-care control group. Also, to see if the effect of mobile counseling is continued even after counseling is completed, visit the counseling clinic one month after counseling is over and conduct the same test. The data obtained from this study showed that the mobile counseling program measured the change in the clinical scale and heart rate variability and EEG such as the stress and resilience of the subjects, and the self-care group using the offline counseling group and stress data and stress related psychological and physiological And compare the effects on the improvement of the indicator.

Conditions

Stress, Psychological

Study Design

• Allocation Method: RANDOMIZED
• Intervention Model: PARALLEL
• Primary Study Purpose: SUPPORTIVE_CARE
• Blinding Strategy: NONE

Study Groups

Mobile Video Counseling

Utilize mobile imaging equipment, receive a total of 4 stress management consultations every 50 minutes at a time, once a week.

Group Type: EXPERIMENTAL

Stress management counseling

Intervention Type: BEHAVIORAL

stress management counseling based on CBT and relaxation

Offline Counseling

Receive a total of 4 stress management counseling, once a week for 50 minutes each session.

Group Type: ACTIVE_COMPARATOR

Stress management counseling

Intervention Type: BEHAVIORAL

stress management counseling based on CBT and relaxation

Selfcare

Use stress management materials to manage yourself.

Group Type: NO_INTERVENTION

No interventions assigned to this group

Interventions

Stress management counseling

stress management counseling based on CBT and relaxation

Intervention Type: BEHAVIORAL

Eligibility Criteria

Inclusion Criteria

• Workers over the age of 19 and under 65
• In the Perceived Stress Scale 14 points or more
• If you are currently taking medication due to psychiatric illnesses such as depression, anxiety disorder, insomnia, etc., if the stabilizer is expected to have no change in drug dose during the clinical trial
• If you understand the protocol and voluntarily agree to participate
• If you have an Android phone

Exclusion Criteria

• Age under 19, adult over 65
• If you have dementia, intellectual disability, or other cognitive impairment
• If you have convulsive disorder, stroke, or other neurological disorder
• If you have psychosis such as schizophrenia or bipolar disorder or you have a history
• If you have a disease that can affect the reliability of HRV test, such as heart disease or lung disease.
• Has received non-pharmacological psychiatric or counseling treatment within the current or last 6 months.

• Minimum Eligible Age: 19 Years
• Maximum Eligible Age: 65 Years
• Eligible Sex: ALL
• Accepts Healthy Volunteers: Yes

Sponsors

Ministry of Trade, Industry & Energy, Republic of Korea

OTHER_GOV

Sponsor Role: collaborator

Seoul National University Hospital

OTHER

Sponsor Role: lead

Responsible Party

Responsibility Role: SPONSOR

Principal Investigators

Jeong Hyun Kim, MD, Ph.D

Role: PRINCIPAL_INVESTIGATOR

Seoul National Univerysity Bundang Hospital

Locations

Seoul National University Bundang Hospital

Seongnam-si, Gyeonggi-do, South Korea

Countries

South Korea

References

Kunzler AM, Helmreich I, Chmitorz A, Konig J, Binder H, Wessa M, Lieb K. Psychological interventions to foster resilience in healthcare professionals. Cochrane Database Syst Rev. 2020 Jul 5;7(7):CD012527. doi: 10.1002/14651858.CD012527.pub2.

Reference Type: DERIVED

PMID: 32627860 (View on PubMed)

Kim JI, Yun JY, Park H, Park SY, Ahn Y, Lee H, Kim TK, Yoon S, Lee YJ, Oh S, Denninger JW, Kim BN, Kim JH. A Mobile Videoconference-Based Intervention on Stress Reduction and Resilience Enhancement in Employees: Randomized Controlled Trial. J Med Internet Res. 2018 Oct 22;20(10):e10760. doi: 10.2196/10760.

Reference Type: DERIVED

PMID: 30348630 (View on PubMed)

Other Identifiers

B-1707-408-305

Identifier Type: -

Identifier Source: org_study_id