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The Impact of Emergency Physician Empathy on Litigation Propensity

NCT ID: NCT01837706

Last Updated: 2014-10-03

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

COMPLETED

Total Enrollment

437 participants

Study Classification

OBSERVATIONAL

Study Start Date

2013-04-30

Study Completion Date

2013-12-31

Brief Summary

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The purpose of this study is to observe whether people would report being less likely to sue a physician who shows more empathy when giving a patient potentially bad news regarding their medical condition.

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Detailed Description

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The investigators hypothesized that patients will have less propensity to sue emergency physicians after a poor outcome if the physician demonstrated empathy by verbalizing that they recognize the patient is concerned about their symptoms, and that the patient knows their typical state of health better than a physician seeing them for the first time. Accordingly, the investigators will assess whether the presence or absence of emergency physician empathetic statements in videotaped simulated encounters will alter patient propensity towards litigation. Secondary objectives are to assess whether the presence or absence of empathetic statements alters patient perceptions of discharge instruction clarity, physician expertness, physician caring, and physician desirability.

Conditions

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Empathy

Study Design

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Observational Model Type

COHORT

Study Time Perspective

PROSPECTIVE

Study Groups

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Emergency Room Patients

No interventions assigned to this group

Eligibility Criteria

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Inclusion Criteria

* Emergency Room Patient

Exclusion Criteria

* Non-English speaking
* Not healthy enough to be in waiting room
Minimum Eligible Age

18 Years

Eligible Sex

ALL

Accepts Healthy Volunteers

Yes

Sponsors

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Loma Linda University

OTHER

Sponsor Role lead

Responsible Party

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Dustin Smith

Faculty

Responsibility Role PRINCIPAL_INVESTIGATOR

Principal Investigators

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Dustin Smith, MD

Role: PRINCIPAL_INVESTIGATOR

Loma Linda University

Ellen Reibling, PhD

Role: STUDY_DIRECTOR

Loma Linda University

Jesse Kellar, MD

Role: STUDY_DIRECTOR

Loma Linda University

Steve Green, MD

Role: STUDY_DIRECTOR

Loma Linda University

Elizabeth Walters, MD

Role: STUDY_DIRECTOR

Loma Linda University

Locations

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Loma Linda University Emergency Department

Loma Linda, California, United States

Site Status

Countries

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United States

References

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Smith DD, Kellar J, Walters EL, Reibling ET, Phan T, Green SM. Does emergency physician empathy reduce thoughts of litigation? A randomised trial. Emerg Med J. 2016 Aug;33(8):548-52. doi: 10.1136/emermed-2015-205312. Epub 2016 Mar 21.

Reference Type DERIVED
PMID: 27002161 (View on PubMed)

Other Identifiers

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RS-5120206

Identifier Type: -

Identifier Source: org_study_id

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