Patient Perception of Physician's Compassion, Communication Skills, and Professionalism During Clinic Visits: a Randomized Controlled Trial (EHR Study #3)

NCT ID: NCT07089953

Last Updated: 2025-07-29

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

NOT_YET_RECRUITING

Total Enrollment

88 participants

Study Classification

OBSERVATIONAL

Study Start Date

2026-01-15

Study Completion Date

2028-12-31

Brief Summary

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To learn about how patients view a doctor's compassion, communication skills, and professionalism based on whether the doctor uses the Electronic Health Record (EHR) during a visit with a patient.

Detailed Description

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Primary Objectives 1. To compare participants' perception of physicians' compassion after they watch two scripted-video vignettes of physicians: one portraying a traditional face to face clinical visit without the use of examination room computer, and the other one portraying a physician using an integrated model of EHR use for communication during the visit.

Secondary Objectives

1\. Study To compare participants' perception of physicians' communication skills after they watch two scripted-video vignettes of physicians: one portraying a traditional face to face clinical visit without examination room computer use, and the other one portraying a physician using an integrated model of EHR use during communication.

Conditions

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Communication Skills Professionalism Randomized Controlled Trial Perception

Study Design

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Observational Model Type

CASE_ONLY

Study Time Perspective

PROSPECTIVE

Study Groups

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Arm 1

Physician A - No EHR

Questionnaire

Intervention Type OTHER

Complete 3 questionnaires about your emotions and your trust in doctors.

Video

Intervention Type OTHER

Four (4) videos, each 4 minutes long, have been made for use in this study.

Arm 2

Physician B - No EHR

Questionnaire

Intervention Type OTHER

Complete 3 questionnaires about your emotions and your trust in doctors.

Video

Intervention Type OTHER

Four (4) videos, each 4 minutes long, have been made for use in this study.

Arm 3

Physician A - Prime EHR

Questionnaire

Intervention Type OTHER

Complete 3 questionnaires about your emotions and your trust in doctors.

Video

Intervention Type OTHER

Four (4) videos, each 4 minutes long, have been made for use in this study.

Arm 4

Physician B - Prime EHR

Questionnaire

Intervention Type OTHER

Complete 3 questionnaires about your emotions and your trust in doctors.

Video

Intervention Type OTHER

Four (4) videos, each 4 minutes long, have been made for use in this study.

Interventions

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Questionnaire

Complete 3 questionnaires about your emotions and your trust in doctors.

Intervention Type OTHER

Video

Four (4) videos, each 4 minutes long, have been made for use in this study.

Intervention Type OTHER

Other Intervention Names

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Questionnaires/Survey Measures

Eligibility Criteria

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Exclusion Criteria

1. Participants who are experiencing severe symptom distress, including severe emotional distress, which may interfere with study participation. This will be measured by the Edmonton Symptom Assessment Scale (ESAS). Eligibility of participants with ESAS score \>/= 7 on any item will be determined by the principal investigator and/or attending physician who is caring for the patient during that visit.
2. Participants with cognitive dysfunction (Memorial Delirium Assessment Scale (MDAS) \>/= 7/30 will be excluded from the study.
Minimum Eligible Age

18 Years

Eligible Sex

ALL

Accepts Healthy Volunteers

No

Sponsors

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M.D. Anderson Cancer Center

OTHER

Sponsor Role lead

Responsible Party

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Responsibility Role SPONSOR

Principal Investigators

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Ali Haider, MD

Role: PRINCIPAL_INVESTIGATOR

M.D. Anderson Cancer Center

Locations

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MD Anderson Cancer Center

Houston, Texas, United States

Site Status

Countries

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United States

Central Contacts

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Ali Haider, MD

Role: CONTACT

713-563-9844

Facility Contacts

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Ali Haider, MD

Role: primary

713-563-9844

Other Identifiers

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NCI-2025-05414

Identifier Type: OTHER

Identifier Source: secondary_id

2025-0651

Identifier Type: -

Identifier Source: org_study_id

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