Study Results
The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.
Basic Information
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UNKNOWN
NA
2000 participants
INTERVENTIONAL
2023-05-01
2023-07-15
Brief Summary
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Detailed Description
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Conditions
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Study Design
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RANDOMIZED
PARALLEL
HEALTH_SERVICES_RESEARCH
SINGLE
Study Groups
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Control
Participants will not receive a message before a nurse tries to contact them via a phone call.
No interventions assigned to this group
Heads Up Message 1
Participants will receive a message before a nurse tries to contact them via a phone call with the following text:
Hi @{account\_firstname}, this is @{input\_MEGname} at @{account\_product\_group}. Just a heads up, I'm calling in the next hour about your health care. Text help or stop. Msg\&DataRatesMayApply
Message variation 1
Message before call letting member know they will be called (variation 1)
Heads Up Message 2
Participants will receive a message before a nurse tries to contact them via a phone call with the following text:
Hi @{account\_firstname}, this is @{input\_MEGname} at @{account\_product\_group}. Just a heads up, I'm calling in the next hour about your health care. Text HELP for Help and Text STOP to Stop. (Note: replying STOP will stop all further texts from @{account\_product\_group}). Msg\&DataRatesMayApply
Message variation 2
Message before call letting member know they will be called (variation 2)
Interventions
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Message variation 1
Message before call letting member know they will be called (variation 1)
Message variation 2
Message before call letting member know they will be called (variation 2)
Eligibility Criteria
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Inclusion Criteria
* Enrollment in the study will end when we meet our enrollment target (N=2000)
18 Years
ALL
No
Sponsors
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Carnegie Mellon University
OTHER
Responsible Party
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George Loewenstein
Professor
Central Contacts
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Other Identifiers
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HEADSUP2
Identifier Type: -
Identifier Source: org_study_id
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