Reducing Emergency Department Utilization With an After Visit Summary Nudge Toward Alternative Care Options
NCT ID: NCT05787548
Last Updated: 2024-02-26
Study Results
The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.
Basic Information
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COMPLETED
NA
239841 participants
INTERVENTIONAL
2023-04-03
2023-12-11
Brief Summary
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Detailed Description
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Conditions
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Study Design
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RANDOMIZED
PARALLEL
PREVENTION
NONE
Study Groups
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Standard practice
Patients in this arm will receive the current standard practice AVS.
No interventions assigned to this group
Contact us first
Patients in this arm will receive the standard AVS, plus information on how to contact Geisinger if they need medical attention.
Contact information
Information on how to contact Geisinger if the patient needs care
Contact us first + urgent care map
Patients in this arm will receive the standard AVS, plus information on how to contact Geisinger if they need medical attention, plus a map to their nearest Geisinger urgent care location and additional information about urgent care.
Contact information
Information on how to contact Geisinger if the patient needs care
Urgent care map
A map of the patient's nearest Geisinger urgent care location, with information about urgent care
Contact us first + urgent care map + self-triage
Patients in this arm will receive the standard AVS, plus information on how to contact Geisinger if they need medical attention, plus a map to their nearest Geisinger urgent care location and additional information about urgent care. This arm will also receive a self-triage chart, with common reasons patients go to the ED and situations where seeking alternative care might be appropriate.
Contact information
Information on how to contact Geisinger if the patient needs care
Urgent care map
A map of the patient's nearest Geisinger urgent care location, with information about urgent care
Self-triage chart
A chart demonstrating what to do in response to several common conditions where the patient might be compelled to visit the ED
Interventions
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Contact information
Information on how to contact Geisinger if the patient needs care
Urgent care map
A map of the patient's nearest Geisinger urgent care location, with information about urgent care
Self-triage chart
A chart demonstrating what to do in response to several common conditions where the patient might be compelled to visit the ED
Eligibility Criteria
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Inclusion Criteria
* Has a Geisinger Primary Care Physician assigned
* Completes an outpatient office visit or telemedicine appointment at Geisinger
Exclusion Criteria
18 Years
ALL
No
Sponsors
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Geisinger Clinic
OTHER
Responsible Party
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Amir Goren
Program Director, Behavioral Insights Team
Principal Investigators
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Amir Goren, PhD
Role: PRINCIPAL_INVESTIGATOR
Geisinger Clinic
Locations
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Geisinger Clinic
Danville, Pennsylvania, United States
Countries
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Provided Documents
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Document Type: Study Protocol and Statistical Analysis Plan
Other Identifiers
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2022-0340
Identifier Type: -
Identifier Source: org_study_id
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