Effectiveness of Mobile-phone Career Competencies Intervention for Malaysian Public Sector Managers

NCT ID: NCT04822714

Last Updated: 2021-04-02

Basic Information

• Recruitment Status: COMPLETED
• Clinical Phase: NA
• Total Enrollment: 70 participants
• Study Classification: INTERVENTIONAL
• Study Start Date: 2020-08-03
• Study Completion Date: 2020-12-31

Brief Summary

This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers.

Detailed Description

This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers. In this study, the Social Cognitive Career Theory (SCCT) is adopted as the framework to develop mobile phone-based intervention for career competencies. There is two phases in the study whereby in Phase 1, a qualitative approach developing the components in the career intervention module and mobile phone application features. Phase 2 that evaluates the mobile phone-based career intervention program. Validation will be conducted to meet the objectives of (i) the usability of the mobile communication career intervention application (survey), and (ii) evaluation of the effectiveness of the intervention program for career competencies delivered through mobile phone application (randomized controlled trial). The primary outcome of this study is career competencies. The career competencies score will be compared between participants in the intervention and control group at the baseline, and follow-ups at week four and week 12 respectively, using mixed design ANOVA.

Conditions

Competency-Based Education; Competence

Study Design

• Allocation Method: RANDOMIZED
• Intervention Model: PARALLEL
• Primary Study Purpose: TREATMENT
• Blinding Strategy: SINGLE

Study Groups

Mobile Career Competencies Intervention

The intervention protocol has five main components and is designed in English language. The first component consists of an educational session. The second component focuses on one's reflection on motivation and qualities. The third component assists users in working out strategies with others. The fourth component prompts users to reflect on and narrate their emerging career stories through goal-setting identification activities. The fifth component includes the government's human resource practices, training programs offered, and policies. The fourth and fifth component require users to reflect on their work exploration and career control career competencies.

Group Type: EXPERIMENTAL

Mobile Career Competencies Intervention

Intervention Type: BEHAVIORAL

Mobile career competencies intervention aim to enhance the career competencies (career behavioral action) among the participants

Waitlist control

Waitlist control group attended work and basic training from the organization as usual. They only receive the mobile intervention after the intervention group completing of the intervention.

Group Type: NO_INTERVENTION

No interventions assigned to this group

Interventions

Mobile Career Competencies Intervention

Mobile career competencies intervention aim to enhance the career competencies (career behavioral action) among the participants

Intervention Type: BEHAVIORAL

Eligibility Criteria

Inclusion Criteria

• Must be Administrative and Diplomatic Officers (ADO) who use mobile application (Android)
• Must be in Grade 41
• Informed consent obtained

Exclusion Criteria

• The officer that use IPhone
• The officer that involved in disciplinary issues

• Eligible Sex: ALL
• Accepts Healthy Volunteers: Yes

Sponsors

Public Service Department Malaysia

UNKNOWN

Sponsor Role: collaborator

Universiti Putra Malaysia

OTHER

Sponsor Role: lead

Responsible Party

Ho Hsin Hung

Principal Investigator/ Senior Assistant Secretary

Responsibility Role: PRINCIPAL_INVESTIGATOR

Principal Investigators

Hsin Hung Ho, Master

Role: PRINCIPAL_INVESTIGATOR

Public Service Department Malaysia

Locations

Public Service Department Malaysia

Putrajaya, , Malaysia

Countries

Malaysia

References

Hsin Hung, H., & Roziah, M. R. (2019). A Systematic Literature Review on the Competencies fo Public Services. International Conference on Educational Research and Practice 2019 (ICERP 2019), UPM, 57.

Reference Type: BACKGROUND

Ho, H. H., Foo, C. N., & Baki, R. (2019). Training but no Training. International Journal of Academic Research in Business & Social Sciences, 9(7), 77-87.

Reference Type: BACKGROUND

Ho HH, Mohd Rasdi R, Ibrahim R, Md Khambari MN. Developing and evaluating the effectiveness of mobile phone-based career intervention for career competencies of Malaysian public managers: Protocol for a mixed method study. Internet Interv. 2020 Sep 3;22:100349. doi: 10.1016/j.invent.2020.100349. eCollection 2020 Dec.

Reference Type: RESULT

PMID: 32995304 (View on PubMed)

Other Identifiers

UPM

Identifier Type: -

Identifier Source: org_study_id