Randomized Controlled Trial Examining Health Care Access Interventions for Taxi Drivers

NCT ID: NCT02508363

Last Updated: 2025-08-03

Basic Information

• Recruitment Status: ACTIVE_NOT_RECRUITING
• Clinical Phase: NA
• Total Enrollment: 756 participants
• Study Classification: INTERVENTIONAL
• Study Start Date: 2015-07-31
• Study Completion Date: 2026-07-31

Brief Summary

The purpose of this study is to compare the effectiveness of providing the usual health fair service and follow-up alone plus additional interventions of Navigation Case Management (NCM) or mobile text messaging (mTECH) and Taxi health Improvement Promoter (TIP). The addition of NCM or mTECH and TIP to the usual follow-up could prove to be more effective in finding the best way to make sure taxi drivers go to important medical appointments and have a regular doctor to help with their health problems. This study will help researchers find out whether the different approaches are better, the same as, or worse than the usual approach.

In the event that participants are unable to meet in person for biometric measurements, staff will accept their self-reported weight, blood pressure, and waist circumference over the phone. Staff may mail blood pressure machines (to participants who did not receive them at baseline), scales, and measuring tapes to participants to assist in the completion of self-reported biometric measures. Along with supplies, participants may also receive a letter asking for the confirmation of supply receipt.

Conditions

Healthcare Access for Taxi Drivers

Study Design

• Allocation Method: RANDOMIZED
• Intervention Model: PARALLEL
• Primary Study Purpose: HEALTH_SERVICES_RESEARCH
• Blinding Strategy: NONE

Study Groups

Health Fair Alone (Control)

No Follow Up Participant does not require referrals or assistance and was not advised to see a provider in the next three months.

Regular follow-up call within two weeks of health fair by IHCD intern or staff. Participant has abnormal values, requires referrals or assistance or was advised to see a provider in the next three months.

Up to 3 call attempts to get participant into needed care. Further contact only by participant request.

Urgent follow-up call or in-person assistance within 1 day of health fair by IHCD intern or staff Participant advised to seek urgent care within one week.

Three total call or in-person attempts to get participant into needed care. Further contact only by participant request The follow up call attempts may extend up to 3 months past the date of health fair to complete any needs the driver may have.

Group Type: ACTIVE_COMPARATOR

questionnaires

Intervention Type: BEHAVIORAL

Health Fair + Navigator Case Management

• Follow-up call or further in-person assistance within one day for urgent follow-up, or call within two weeks for regular needs. Three call attempts.

Navigator Case Management by trained staff

• Tailored assistance for any health needs a minimum of once a month 12 months. Assistance includes pre-appointment reminder calls, post-appointment follow up calls, and health promotion reminders.
• NCM case management will continue follow-up at a minimum of once per month or as requested by the participant for the study duration and will consistently offer appointment reminders and follow-ups.

Group Type: EXPERIMENTAL

questionnaires

Intervention Type: BEHAVIORAL

Health Fair + Taxi Health Improvement Promoters

Health Fair standard services Follow-up call or further in-person assistance within one day for urgent follow-up, or call within two weeks for regular needs. Three call attempts.

Taxi health Improvement Promoters (TIPs)

• Weekly check-ins with each participant, in person or by phone, about scheduling of, and attendance at, primary care appointments along with other health or study questions Mosio Text Messaging Program
• Send primary care provider recommendations to participant up to three times
• Two pre-appointment reminders & one post-appointment check-in
• Twice weekly health promotion reminders after primary care appointment

Group Type: EXPERIMENTAL

questionnaires

Intervention Type: BEHAVIORAL

Interventions

questionnaires

Intervention Type: BEHAVIORAL

Eligibility Criteria

Inclusion Criteria

Garage/Enrollment Site Inclusion:

• Located in the NYC Borough of Manhattan, Queens, Brooklyn, or the Bronx
• Has a roster of at least 100 drivers or is a site frequented by drivers

Driver Inclusion:

• Male
• Between 21 to 85 years of age (We are selecting participants older than three years past the legal driving age of 18, as younger drivers tend to change jobs more often)
• Planning on remaining in NYC for at least 1 year, (with no vacations or trips to exceed two months)
• Licensed taxi driver for at least three months
• Affillated with a NYC garage or frequents at a study enrollment site
• Speaks English, Bengali, Urdu, Spanish, or French
• Owns a cell phone that can receive text messages and is willing to receive text messages for this study.
• Does not have a usual primary care provider(PCP) at baseline
• Has not seen a doctor for an annual physical within the last year not including annual required physical for work at baseline

TIPs Inclusion:

• Between 21 to 85 years of age
• Male
• Planning on remaining in NYC for at least 1 year, (with no vacations or trips to exceed one month)
• Licensed taxi driver for at least two years
• Affilliated with a NYC garage or frequents at a study enrollment site
• Speaks English, (English proficiency required for TIPs training)
• Willing and able to attend in person TIPs training sessions
• As per study team judgment, based upon the TIPs screening tool, is socially active among fellow taxi drivers, cares about health issues, and wants to help others improve their health

Exclusion Criteria

Garage/Site Exclusion:

• Does not agree to holding screening health fairs on location (e.g. does not sign enrollment form, or send email confirming agreement, or verbally agree to study team management)

Driver Exclusion:

• Part-time driver (drives fewer than 30 hours per week) Although it is highly unlikely for NYC taxi drivers to work for multiple garages at study baseline, drivers may switch jobs and/or their garage base affiliation while participating in this study. New jobs and/or garage base affiliations will be tracked during follow-up assessments and noted for potential limitations with study retention and intervention contamination. Drivers will be allowed to continue the study even if they are no longer working with the initial garage base.

• Minimum Eligible Age: 21 Years
• Maximum Eligible Age: 85 Years
• Eligible Sex: MALE
• Accepts Healthy Volunteers: Yes

Sponsors

SOUTH ASIAN COUNCIL FOR SOCIAL SERVICES

UNKNOWN

Sponsor Role: collaborator

Memorial Sloan Kettering Cancer Center

OTHER

Sponsor Role: lead

Responsible Party

Responsibility Role: SPONSOR

Principal Investigators

Francesca Gany, MD, MS

Role: PRINCIPAL_INVESTIGATOR

Memorial Sloan Kettering Cancer Center

Locations

Memorial Sloan Kettering Cancer Center

New York, New York, United States

Countries

United States

References

Gany F, Narang B, Kakade A, Wu M, Hashemi A, Meraji NN, Li Y, Mehmood R, Acharya S, Leng J. Primary Care Uptake Interventions in Taxi, App-Based, and Other For-Hire Vehicle Drivers: The HAILL Cluster Randomized Controlled Trial. J Gen Intern Med. 2025 May 5. doi: 10.1007/s11606-025-09559-7. Online ahead of print.

Reference Type: DERIVED

PMID: 40325340 (View on PubMed)

Provided Documents

Document Type: Informed Consent Form

View Document

Related Links

https://www.mskcc.org/

Memorial Sloan Kettering Cancer Center

Other Identifiers

15-163

Identifier Type: -

Identifier Source: org_study_id