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Kiosk-Model Self-Triage System in the Pediatric Emergency Department

NCT ID: NCT01515488

Last Updated: 2012-10-15

Study Results

Results available

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Basic Information

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Recruitment Status

COMPLETED

Clinical Phase

NA

Total Enrollment

400 participants

Study Classification

INTERVENTIONAL

Study Start Date

2012-01-31

Study Completion Date

2012-04-30

Brief Summary

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An audio-assisted self-triage kiosk in the Pediatric Emergency Department (ED) is expected to significantly reduce triage times, without any sacrifice of the quality of information that would be obtained by nurse-initiated triage.

Detailed Description

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With the rapid evolution of consumer based information technology patients have the opportunity to become collaborative partners in their care. In addition, by bridging information gaps and improving workflow efficiency, continuity of care is optimized and the potential risk for error is reduced. Triage time for kiosk self-triage and nurse-initiated triage will be compared in terms of 1) triage time; 2) accuracy of medical history obtained; and 3) patient satisfaction.

Conditions

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Emergencies

Keywords

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Triage Automated Admitting Pediatric ED

Study Design

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Allocation Method

RANDOMIZED

Intervention Model

PARALLEL

Primary Study Purpose

HEALTH_SERVICES_RESEARCH

Blinding Strategy

NONE

Study Groups

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Self-triage kiosk

Audio-assisted self-triage kiosk for obtaining medical history and presenting problem(s)

Group Type EXPERIMENTAL

Self-triage kiosk

Intervention Type OTHER

Audio-assisted self-triage kiosk for obtaining medical history and presenting problem(s)

Nurse-initiated triage

Nurse-initiated triage for obtaining medical history and presenting problem(s)

Group Type EXPERIMENTAL

Nurse-initiated triage

Intervention Type OTHER

Nurse-assisted triage for obtaining medical history and presenting problem(s)

Interventions

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Nurse-initiated triage

Nurse-assisted triage for obtaining medical history and presenting problem(s)

Intervention Type OTHER

Self-triage kiosk

Audio-assisted self-triage kiosk for obtaining medical history and presenting problem(s)

Intervention Type OTHER

Other Intervention Names

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standard triage automated self-triage

Eligibility Criteria

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Inclusion Criteria

* Between 0 and 18 years of age
* Registered in the Pediatric ED
* Accompanied by parent/guardian 18 years or older
* Version 3 Emergency Severity Index (ESI) of 3 to 5
* Parent or guardian able to communicate in English or Spanish

Exclusion Criteria

* Deemed medically unstable
* ESI score of 1 or 2
* Incarcerated or in juvenile detention
* Parent/guardian unable to communicate in English or Spanish
Maximum Eligible Age

18 Years

Eligible Sex

ALL

Accepts Healthy Volunteers

No

Sponsors

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Agency for Healthcare Research and Quality (AHRQ)

FED

Sponsor Role collaborator

Valleywise Health

OTHER

Sponsor Role lead

Responsible Party

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Responsibility Role SPONSOR

Principal Investigators

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Madhumita Sinha, MD, MHSM

Role: PRINCIPAL_INVESTIGATOR

Valleywise Health

Locations

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Maricopa Integrated Health System

Phoenix, Arizona, United States

Site Status

Countries

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United States

References

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Morrison-Beedy D, Carey MP, Tu X. Accuracy of audio computer-assisted self-interviewing (ACASI) and self-administered questionnaires for the assessment of sexual behavior. AIDS Behav. 2006 Sep;10(5):541-52. doi: 10.1007/s10461-006-9081-y.

Reference Type BACKGROUND
PMID: 16721506 (View on PubMed)

Sinha M, Khor KN, Amresh A, Drachman D, Frechette A. The use of a kiosk-model bilingual self-triage system in the pediatric emergency department. Pediatr Emerg Care. 2014 Jan;30(1):63-8. doi: 10.1097/PEC.0000000000000037.

Reference Type DERIVED
PMID: 24378865 (View on PubMed)

Other Identifiers

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R03HS020235-01A1

Identifier Type: AHRQ

Identifier Source: secondary_id

View Link

2009-110

Identifier Type: -

Identifier Source: org_study_id