Impact of Mobile Text Messaging on Follow Up Rates After Discharge From the Pediatric Emergency Department

NCT ID: NCT03674879

Last Updated: 2018-09-18

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

WITHDRAWN

Clinical Phase

NA

Study Classification

INTERVENTIONAL

Study Start Date

2016-09-30

Study Completion Date

2017-12-31

Brief Summary

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To compare the effectiveness of text message versus voice call as a method of contact for providing results of diagnostic tests and assuring ongoing care from the pediatric emergency department.

Detailed Description

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The investigators plan to conduct a prospective randomized controlled trial to compare two means of contacting patients and their caregivers after discharge from the emergency department in order to provide results of tests: text messaging (intervention group) vs. telephone call (standard group).

Conditions

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Duty to Recontact

Study Design

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Allocation Method

NON_RANDOMIZED

Intervention Model

PARALLEL

Primary Study Purpose

TREATMENT

Blinding Strategy

NONE

Study Groups

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Phone Call

Follow up contact is attempted via phone call.

Group Type NO_INTERVENTION

No interventions assigned to this group

Text Message

Follow up contact is attempted via text message.

Group Type EXPERIMENTAL

Text Message

Intervention Type OTHER

Patient contact attempted with text message.

Interventions

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Text Message

Patient contact attempted with text message.

Intervention Type OTHER

Eligibility Criteria

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Inclusion Criteria

* patients under the age of 18 who have had diagnostic testing without finalized results prior to discharge from the emergency department

Exclusion Criteria

* Admitted patients
* Patients transferred to another facility
* Patients with critical values as results
* Do not have devices that can receive phone and text messages
* Cannot read English or Spanish
Maximum Eligible Age

18 Years

Eligible Sex

ALL

Accepts Healthy Volunteers

Yes

Sponsors

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New York City Health and Hospitals Corporation

OTHER

Sponsor Role lead

Responsible Party

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Responsibility Role SPONSOR

Principal Investigators

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Czer Anthoney E Lim, MD

Role: PRINCIPAL_INVESTIGATOR

Jacobi Medical Center/Albert Einstein College of Medicine

References

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Dudas RA, Pumilia JN, Crocetti M. Pediatric caregiver attitudes and technologic readiness toward electronic follow-up communication in an urban community emergency department. Telemed J E Health. 2013 Jun;19(6):493-6. doi: 10.1089/tmj.2012.0166. Epub 2013 Apr 9.

Reference Type BACKGROUND
PMID: 23570276 (View on PubMed)

Horne A, Ros SP. Telephone follow-up of patients discharged from the emergency department: how reliable? Pediatr Emerg Care. 1995 Jun;11(3):173-5. doi: 10.1097/00006565-199506000-00008.

Reference Type BACKGROUND
PMID: 7651874 (View on PubMed)

Levitt MA, Johnson S, Engelstad L, Montana R, Stewart S. Clinical management of chlamydia and gonorrhea infection in a county teaching emergency department--concerns in overtreatment, undertreatment, and follow-up treatment success. J Emerg Med. 2003 Jul;25(1):7-11. doi: 10.1016/s0736-4679(03)00131-8.

Reference Type BACKGROUND
PMID: 12865101 (View on PubMed)

Neuner B, Fleming M, Born R, Weiss-Gerlach E, Neumann T, Rettig J, Lau A, Schoenfeld H, Kallischnigg G, Spies C. Predictors of loss to follow-up in young patients with minor trauma after screening and written intervention for alcohol in an urban emergency department. J Stud Alcohol Drugs. 2007 Jan;68(1):133-40. doi: 10.15288/jsad.2007.68.133.

Reference Type BACKGROUND
PMID: 17149527 (View on PubMed)

Reed JL, Huppert JS, Taylor RG, Gillespie GL, Byczkowski TL, Kahn JA, Alessandrini EA. Improving sexually transmitted infection results notification via mobile phone technology. J Adolesc Health. 2014 Nov;55(5):690-7. doi: 10.1016/j.jadohealth.2014.05.004. Epub 2014 Jun 21.

Reference Type BACKGROUND
PMID: 24962503 (View on PubMed)

Reed JL, Simendinger L, Griffeth S, Kim HG, Huppert JS. Point-of-care testing for sexually transmitted infections increases awareness and short-term abstinence in adolescent women. J Adolesc Health. 2010 Mar;46(3):270-7. doi: 10.1016/j.jadohealth.2009.08.003. Epub 2009 Oct 12.

Reference Type BACKGROUND
PMID: 20159505 (View on PubMed)

Other Identifiers

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NYCHHC

Identifier Type: -

Identifier Source: org_study_id

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