Patient-Clinician Communication Skill Training: A Mobile Education Initiative

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

COMPLETED

Clinical Phase

NA

Total Enrollment

37 participants

Study Classification

INTERVENTIONAL

Study Start Date

2022-10-24

Study Completion Date

2023-10-07

Brief Summary

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This study is a pilot test of The Art of Medicine Series, a smartphone-based educational tool to improve clinician-patient communication. Investigators will enroll clinicians (residents, fellows, attending physicians) and family caregivers (most often parents) from the Children's Wisconsin neonatal intensive care unit (NICU). Participants will then receive a series of links to short, animated videos sent to their phone by text message. Each video teaches best-practice communication techniques such as how patients can prompt teach back and how clinicians can avoid biased phrasing in delivering news. Over the 4-week intervention (the length of resident's rotation), clinicians will receive 15 videos and patients will receive 8 videos. Communication skills of clinicians and patients will be assessed pre and post intervention using validated measures and participants' engagement with the videos will be tracked with software in the website.

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Detailed Description

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Conditions

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Communication Patient Engagement

Study Design

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Allocation Method

NA

Intervention Model

SINGLE_GROUP

Primary Study Purpose

HEALTH_SERVICES_RESEARCH

Blinding Strategy

NONE

Study Groups

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Art of Medicine Series

Participants receiving the Art of Medicine Series will be sent text messages throughout the 4 week study intervention period. Each text message contains a link to a short, animated video teaching an evidence-based communication technique.

Group Type EXPERIMENTAL

The Art of Medicine Series

Intervention Type OTHER

The Art of Medicine Series is a smartphone-based educational tool focused on teaching communication strategies to clinicians and patients.

Interventions

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The Art of Medicine Series

The Art of Medicine Series is a smartphone-based educational tool focused on teaching communication strategies to clinicians and patients.

Intervention Type OTHER

Eligibility Criteria

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Inclusion Criteria

* A resident, fellow, or attending physician
* On Team A rotation in the neonatal intensive care unit (NICU) of Children's Wisconsin.

* A parent, grandparent, or other identified caregiver of a child on Team A of the NICU at Children's Wisconsin
* Expected to stay in the NICU for a further 3 weeks
* Have not previously participated in the study
* Are 18 years of age or older
* Able to speak and understand English.