Diabetes Telemedicine Consultation: A Systems Improvement Intervention

NCT ID: NCT00119041

Last Updated: 2015-06-15

Study Results

Results available

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Basic Information

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Recruitment Status

COMPLETED

Clinical Phase

NA

Total Enrollment

304 participants

Study Classification

INTERVENTIONAL

Study Start Date

2005-09-30

Study Completion Date

2008-12-31

Brief Summary

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This study seeks to evaluate and document the processes of outreach consultation through joint-clinics via teleconferencing as an intervention for system improvement in care delivery and management of diabetes mellitus (DM) at a Community Based Outpatient Center (CBOCs).

Detailed Description

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Background:

Diabetes is a national problem that has reached epidemic proportions, according to the U.S. Centers for Disease Control and Prevention. Diabetes has particular importance for the Department of Veterans Affairs (VA) because the prevalence among VA patients -- one in six, or 16 percent -- is substantially higher than in the general population.

Objectives:

The objective of this study was to evaluate and document the processes of outreach consultation through the use of joint-clinics via teleconferencing as an intervention for system improvement in care delivery and management of diabetes at CBOCs. The intervention consisted of a teleconferenced joint-clinic consultation session involving the patient, Diabetes Specialist Team, the Primary Care Provider (PCP) and other relevant care team members. The impact of the 16-month intervention was assessed based on patients who were involved in the telemedicine clinic and those who were referred to a specialist to be seen on-site at the Cleveland VAMC.

Methods:

Study settings include the CBOCs affiliated with the Cleveland Veterans Affairs Medical Center (VAMC) and involve primary care referrals to see diabetes specialists at the Cleveland VAMC. Inclusion criteria patients(N 282)=included: (i) current prescription of insulin or an oral hypoglycemic agent; (ii) A1c \> 7.0%; or (iii) fasting glucose levels\> 130 mg/dl; and (iv) referred to see a consultant (beginning three months prior to the active intervention phase and continuing through enrollment for the last month of the active intervention phase). Patients with either Type l or Type II diabetes will be included. Patients referred will be contacted and asked to participate.

Conditions

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Diabetes Mellitus Type 2 Diabetes Mellitus, Type 1 Primary Care Provider

Study Design

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Allocation Method

NON_RANDOMIZED

Intervention Model

PARALLEL

Primary Study Purpose

HEALTH_SERVICES_RESEARCH

Blinding Strategy

NONE

Study Groups

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Telemedicine CBOC

Designated CBOC's were involved in the intervention phase where their Diabetes Mellitus (DM) patients were asked to participate in a telemedicine visit.

The Behavioral: The Diabetes Treatment Satisfaction Questionnaire given during this phase along with the Behavioral: Diabetes Empowerment Scale and the Behavioral: CBOC's undergo half-day joint-clinics via teleconference.

Group Type EXPERIMENTAL

The Diabetes Treatment Satisfaction Questionnaire

Intervention Type BEHAVIORAL

A six question likert scale questionnaire regarding the patients treatment satisfaction. The responses range from very dissatisfied to very satisfied.

Diabetes Empowerment Scale

Intervention Type BEHAVIORAL

A twenty-eight question likert scale questionnaire regarding the patients attitude towards diabetes. The responses range from strongly agree to strongly disagree.

CBOC's undergo half-day joint-clinics via teleconference

Intervention Type BEHAVIORAL

A patient has Diabetes/Endo clinic visit via teleconferencing. A patient is at a CBOC and the Diabetes/Endo physician is at Wade Park.

Control CBOC

The CBOC's not involved in the intervention phase had their patients not be involved in the telemedicine visit, but traditional education.

Group Type NO_INTERVENTION

No interventions assigned to this group

Provider Interviews

Qualitative interviews with providers

Group Type NO_INTERVENTION

No interventions assigned to this group

Interventions

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The Diabetes Treatment Satisfaction Questionnaire

A six question likert scale questionnaire regarding the patients treatment satisfaction. The responses range from very dissatisfied to very satisfied.

Intervention Type BEHAVIORAL

Diabetes Empowerment Scale

A twenty-eight question likert scale questionnaire regarding the patients attitude towards diabetes. The responses range from strongly agree to strongly disagree.

Intervention Type BEHAVIORAL

CBOC's undergo half-day joint-clinics via teleconference

A patient has Diabetes/Endo clinic visit via teleconferencing. A patient is at a CBOC and the Diabetes/Endo physician is at Wade Park.

Intervention Type BEHAVIORAL

Eligibility Criteria

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Inclusion Criteria

* 1\) Current prescription of insulin or an oral hypoglycemic agent
* 2\) A1c \> 7.0%
* 3\) fasting glucose levels \> 130 mg/dl
* 4\) referred to see a consultant and are seen during the active intervention phase. Patients with either Type I or Type II DM will be included

A Primary Care Provider for a Cleveland CBOC

Exclusion Criteria

* 1\) primary care obtained at more than one site (based on stop codes with evidence of more than 1 CBOC involved in care during the last 6 months)
* 2\) documented dementia, aphasia, and psychosis
Minimum Eligible Age

18 Years

Eligible Sex

ALL

Accepts Healthy Volunteers

No

Sponsors

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US Department of Veterans Affairs

FED

Sponsor Role lead

Responsible Party

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Responsibility Role SPONSOR

Principal Investigators

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David C Aron, MD MS

Role: PRINCIPAL_INVESTIGATOR

Louis Stokes VA Medical Center

Locations

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VA Ann Arbor Healthcare System

Ann Arbor, Michigan, United States

Site Status

Louis Stokes VA Medical Center

Cleveland, Ohio, United States

Site Status

Countries

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United States

References

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Tomolo AM, Lawrence RH, Aron DC. A case study of translating ACGME practice-based learning and improvement requirements into reality: systems quality improvement projects as the key component to a comprehensive curriculum. Qual Saf Health Care. 2009 Jun;18(3):217-24. doi: 10.1136/qshc.2007.024729.

Reference Type RESULT
PMID: 19468006 (View on PubMed)

Pogach L, Aron D. Balancing hypoglycemia and glycemic control: a public health approach for insulin safety. JAMA. 2010 May 26;303(20):2076-7. doi: 10.1001/jama.2010.655. No abstract available.

Reference Type RESULT
PMID: 20501929 (View on PubMed)

F O Kern E, Beischel S, Stalnaker R, Aron DC, Kirsh SR, Watts SA. Building a diabetes registry from the Veterans Health Administration's computerized patient record system. J Diabetes Sci Technol. 2008 Jan;2(1):7-14. doi: 10.1177/193229680800200103.

Reference Type RESULT
PMID: 19885172 (View on PubMed)

Other Identifiers

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IIR 03-254

Identifier Type: -

Identifier Source: org_study_id

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