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Evaluating Implementation and Impact of PeerOnCall, a Mobile Health Approach to Peer Support for Canadian Public Safety Personnel

NCT05429619 · Status: COMPLETED · Type: OBSERVATIONAL · Enrollment: 950

Last updated 2025-06-15

No results posted yet for this study

Summary

A prospective cohort study design will be implemented across four sectors and multiple organizations sites to evaluate implementation and impact of the apps. Pre/post impact data will be collected over a six-month implementation period to assess whether the apps lead to increased Public Safety Personnel outreach to peer support (primary outcome), and to increased mental health literacy, and decreased mental distress (secondary outcomes). Recruitment will take place at three levels; 1) organizations (including knowledge users/organization champions), 2) peer support providers, and 3) public safety personnel employed within each participating organization. Sources of implementation and impact data for the six-month trial will include: 1) app utilization data, 2) knowledge user/organization champion interviews, 3) surveys with public safety personnel, 4) focus groups with peer support providers, and 5) implementation costs. Analysis will focus on both implementation and effectiveness to address the research questions related to the impact of the apps, as well as how the process and context of implementation shapes effectiveness.

Conditions

  • Mental Health Issue
  • Mental Stress
  • Post Traumatic Stress Disorder

Interventions

OTHER

PeerOnCall

A mobile health peer-to-peer support platform that consists of two inter-connected apps: PeerOnCall and PeerOnCall Support. The apps were co-designed by and for the public safety community in Canada, with customized content for correctional workers, emergency communicators, firefighters, paramedics and police.

Sponsors & Collaborators

  • University of Regina

    collaborator OTHER

  • Canadian Institute for Public Safety Research and Treatment

    collaborator UNKNOWN

  • Public Health Agency of Canada (PHAC)

    collaborator OTHER_GOV

  • Wilfrid Laurier University

    collaborator OTHER

  • Memorial University of Newfoundland

    collaborator OTHER

  • Western University

    collaborator OTHER

  • Fisheries and Marine Institute of Memorial University of Newfoundland

    collaborator UNKNOWN

  • McMaster University

    lead OTHER

Principal Investigators

  • Sandra E Moll, PhD · McMaster University

Eligibility

Min Age
18 Years
Max Age
70 Years
Sex
ALL
Healthy Volunteers
Yes

Timeline & Regulatory

Start
2023-05-02
Primary Completion
2024-03-31
Completion
2024-04-01

Countries

  • Canada

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT05429619 on ClinicalTrials.gov