Clinician Burnout and Social Determinants

NCT ID: NCT04070456

Last Updated: 2022-01-10

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

COMPLETED

Clinical Phase

NA

Total Enrollment

34 participants

Study Classification

INTERVENTIONAL

Study Start Date

2019-11-18

Study Completion Date

2021-10-29

Brief Summary

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Although clinicians recognize the impact of the social determinants of health (SDH) on patient care, clinicians feel they do not have the time or knowledge to effectively address patients' unmet social needs in the clinic. This can lead to feelings of distress and helplessness. The objective of this study is to test the impact of a tablet-based platform that enhances the role of support staff to address SDH on clinician burnout.

Detailed Description

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Clinician burnout has risen over the last decade, and studies have found that almost 50% of U.S. physicians show signs of burnout. Burnout is characterized by emotional exhaustion, feelings of cynicism, and patient detachment. Clinicians at the front lines of care, such as family medicine and internal medicine, are at highest risk, and burnout is associated with an increased risk of cardiovascular disease, alcoholism, and suicide. Burnout also negatively impacts patient care. The drivers of burnout are complex, and a growing body of research has focused on developing strategies to address both clinician and organizational factors. One potential contributor to clinician burnout that has received less attention is their patients' SDH.

The SDH, or the circumstances in which people are born, grow, live, and age, have a profound impact on morbidity and mortality. Increasingly, national organizations have called for healthcare systems to address SDH, such as food and housing insecurity, to improve population health. Although clinicians recognize the importance of SDH on patient care, clinicians feel they do not have the time, knowledge, or tools to effectively address SDH, which can leading to feelings of distress and helplessness in addressing patients' unmet social needs. The SDH can lead to increased patient complexity and clinician workload. Also, the seemingly insurmountable social needs faced by many patients are a major contributor to the decline in medicine residents choosing a career in primary care. Thus, the lack of a tool to assist the primary care team in addressing SDH is a critical problem that can negatively affect both patients and clinicians.

Our long-term goal is to enhance the primary care teams' ability to address the SDH by utilizing a mobile health tool that can assist the team in addressing patients' unmet social needs in clinical settings. Mobile health tools, such as tablets, have shown promise in reducing disparities in care and addressing unmet social needs in pediatric practices. However, there is little data about how addressing SDH affects physician burnout. Mobile health tools have the potential to collect patient-reported data and connect patients to appropriate support personnel without interfering with clinic workflow and enhance the primary care teams' ability to provide patients with resources. The objective of this study is to test the impact of a tablet-based platform that enhances the role of support staff to address SDH on clinician burnout.

Conditions

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Burnout, Professional

Study Design

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Allocation Method

RANDOMIZED

Intervention Model

PARALLEL

Primary Study Purpose

HEALTH_SERVICES_RESEARCH

Blinding Strategy

NONE

Study Groups

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Intervention sites-Tablet-based SDH tool

All clinicians and primary care teams at a practice that are randomized to the intervention will receive the tablet-based SDH tool.

Group Type EXPERIMENTAL

Tablet-based SDH tool

Intervention Type OTHER

A tablet-based SDH tool, which integrates responses into the EpicCare electronic health record (EHR).

Control sites

Care as usual, no tablet-based SDH tool.

Group Type NO_INTERVENTION

No interventions assigned to this group

Interventions

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Tablet-based SDH tool

A tablet-based SDH tool, which integrates responses into the EpicCare electronic health record (EHR).

Intervention Type OTHER

Eligibility Criteria

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Inclusion Criteria

* All clinicians and primary care teams at participating sites will be eligible
Eligible Sex

ALL

Accepts Healthy Volunteers

Yes

Sponsors

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Wake Forest University Health Sciences

OTHER

Sponsor Role lead

Responsible Party

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Responsibility Role SPONSOR

Principal Investigators

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Deepak Palakshappa, MD

Role: PRINCIPAL_INVESTIGATOR

Wake Forest University Health Sciences

Locations

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Wake Forest Downtown Health Plaza (DHP)

Winston-Salem, North Carolina, United States

Site Status

Family Medicine-Piedmont Plaza

Winston-Salem, North Carolina, United States

Site Status

Internal Medicine-Janeway Tower

Winston-Salem, North Carolina, United States

Site Status

Countries

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United States

References

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Provided Documents

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Document Type: Informed Consent Form

View Document

Other Identifiers

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1902014

Identifier Type: OTHER_GRANT

Identifier Source: secondary_id

IRB00059798

Identifier Type: -

Identifier Source: org_study_id

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