Impact of Adherence Education and Monitoring on Community Pharmacy Star Ratings and Patient Satisfaction

NCT ID: NCT03848884

Last Updated: 2019-10-18

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

COMPLETED

Clinical Phase

NA

Total Enrollment

34 participants

Study Classification

INTERVENTIONAL

Study Start Date

2019-03-01

Study Completion Date

2019-10-16

Brief Summary

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Does monthly adherence monitoring and education by a pharmacy resident impact Kroger star ratings, compared to the current standard?

Detailed Description

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To evaluate if a monthly adherence monitoring and education service impacts the percent of patients adherent to oral diabetes and renin-angiotensin system antagonists (RASA) medications based on star ratings. It will also evaluate patient satisfaction of the adherence monitoring and education service, using a standard questionnaire.

Conditions

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Adherence, Patient

Study Design

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Allocation Method

NA

Intervention Model

SINGLE_GROUP

Primary Study Purpose

TREATMENT

Blinding Strategy

NONE

Study Groups

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Adherence monitoring and education

Group Type EXPERIMENTAL

Adherence monitoring and education

Intervention Type BEHAVIORAL

Standardized medication counseling and education combined with individual patient customized guidance and counseling - administered monthly.

Interventions

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Adherence monitoring and education

Standardized medication counseling and education combined with individual patient customized guidance and counseling - administered monthly.

Intervention Type BEHAVIORAL

Eligibility Criteria

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Inclusion Criteria

1. 18 years or older
2. Patients pre-identified by Kroger analytics in ClinicalQ - Patients with PDC \< 80%
3. Patient taking oral diabetes medications and/or RASA medications (ACE-I, ARB, direct renin inhibitor)

Exclusion Criteria

1. Patients who are enrolled in MedSync or Autorefill program
2. Patients who are lost to follow-up
3. Incomplete/missing documentation of an encounter
4. Prisoners, children
Minimum Eligible Age

18 Years

Eligible Sex

ALL

Accepts Healthy Volunteers

No

Sponsors

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Virginia Commonwealth University

OTHER

Sponsor Role lead

Responsible Party

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Responsibility Role SPONSOR

Principal Investigators

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Jean-Venable Goode, PharmD

Role: PRINCIPAL_INVESTIGATOR

Virginia Commonwealth University

Locations

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Virginia Commonwealth University

Richmond, Virginia, United States

Site Status

Countries

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United States

Other Identifiers

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HM20014333

Identifier Type: -

Identifier Source: org_study_id

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