Empathy Training and Its Effect on Maternity Nurses' Communication Skills

NCT ID: NCT07248592

Last Updated: 2025-11-25

Basic Information

• Recruitment Status: NOT_YET_RECRUITING
• Clinical Phase: NA
• Total Enrollment: 45 participants
• Study Classification: INTERVENTIONAL
• Study Start Date: 2025-12-15
• Study Completion Date: 2026-12-01

Brief Summary

The goal of this clinical trial is to evaluate the effectiveness of empathy skills training on Maternity Nurses' Communication and Parturient Women's Perception of Empathetic Care.

The main questions it aims to answer are;

• Do maternity nurses who received empathy skills training have better empathetic communication skills when caring with parturient women than those who don't.?
• Do parturient women who received care from maternity nurses trained with empathy skills training perceive higher empathy level than mothers who received care from untrained nurses?

Participants will:

• Have 3 educational training sessions on empathy communication skills.
• Will be followed by the researcher for any clarifications about the educational content of session
• nurses will be asked to evaluate their empathy communication skills twice (once before training and second time after training) .

also parturient women will be asked to assess their maternity nurses' empathy care level twice (once before training and second time after training).

Detailed Description

Empathy is one of the elements that influence compassionate skills which required for building a meaningful relationship between maternity nurse and the patient requires. Empathy is particularly important to maternity nurse and allows them to understand things from a woman's angle. Indeed, nurses with high-empathy are able to comprehend the feelings of women, which are very beneficial, particularly during some stages of childbirth when women may not want to talk or in situations where verbal communication is not possible. However, providing effective and empathic communication between maternity nurse and mothers increases satisfaction and control over delivery and reduces blood pressure, anxiety, pain, and fear of childbirth.

This study used a quasi-experimental (one group pre/posttest) . it will be conducted at three health settings at Mansoura city, Egypt and will involve 45 maternity nurses and 120 parturient women. Maternity nurses will be trained on empathic communication skills.

Conditions

Communication Skills; Patient Satisfaction

Study Design

• Allocation Method: NA
• Intervention Model: SINGLE_GROUP
• Primary Study Purpose: SUPPORTIVE_CARE
• Blinding Strategy: NONE

Study Groups

Empathy and Communication Skills Training Arm

This arm consists of all enrolled study participants, who are qualified maternity nurses working in the labor and delivery unit at Mansoura University Hospitals .

Group Type: EXPERIMENTAL

Maternity Nurse Empathy and Communication Skills Training Program

Intervention Type: OTHER

All participants in this single arm will receive the structured MNECS Training Program. This is a multi-session, interactive workshop designed to enhance empathy and patient-centered communication.

Interventions

Maternity Nurse Empathy and Communication Skills Training Program

All participants in this single arm will receive the structured MNECS Training Program. This is a multi-session, interactive workshop designed to enhance empathy and patient-centered communication.

Intervention Type: OTHER

Other Intervention Names

MNECS Training Program

Eligibility Criteria

Inclusion Criteria

• Be currently employed in a maternity care setting Labor & Delivery Unit.
• Have direct patient contact with parturient women as a primary part of their regular duties.
• Have a minimum of 6 months of experience.

Exclusion Criteria

• Nurses whose primary role is administrative, managerial without direct patient care responsibilities.
• Have previously participated in a pilot or feasibility study for the same or a highly similar intervention.
• Planned absence (e.g., extended leave, vacation) for a significant portion of the study intervention or data collection period.

• Eligible Sex: FEMALE
• Accepts Healthy Volunteers: Yes

Sponsors

Mansoura University

OTHER

Sponsor Role: lead

Responsible Party

Nadia Youssef Ahmed AbdElla

assistant professor

Responsibility Role: PRINCIPAL_INVESTIGATOR

Principal Investigators

Nadia Y AbdElla, Assis. prof

Role: PRINCIPAL_INVESTIGATOR

Mansoura University

Locations

Mansoura University

Al Mansurah, Dakahlia Governorate, Egypt

Countries

Egypt

Central Contacts

Nadia Y AbdElla, Assis. prof

Role: CONTACT

drnadiaabdella@gmail.com

2733200 ext. 50

Other Identifiers

0593

Identifier Type: -

Identifier Source: org_study_id