Trial Outcomes & Findings for Effect of Varied Outreach Methods on Appointment Scheduling and Appointment Completion Using MyChart (NCT NCT04994691)
NCT ID: NCT04994691
Last Updated: 2024-08-28
Results Overview
Participants completed well child check visit as determined by presence of a well visit billing code documentation in the electronic health record.
Recruitment status
COMPLETED
Study phase
NA
Target enrollment
945 participants
Primary outcome timeframe
Within 8 weeks of the date of intervention or the date of randomization for the control group
Results posted on
2024-08-28
Participant Flow
Participant milestones
| Measure |
No Message
No message sent
No Message: No messages are sent
|
Standard Message
2 MyChart reminders that child is overdue for well child check visit
Standard message: 2 MyChart reminders that child is overdue for well child check visit
|
Tailored Message
2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
Tailored message: 2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
|
|---|---|---|---|
|
Overall Study
STARTED
|
315
|
315
|
315
|
|
Overall Study
COMPLETED
|
315
|
315
|
315
|
|
Overall Study
NOT COMPLETED
|
0
|
0
|
0
|
Reasons for withdrawal
Withdrawal data not reported
Baseline Characteristics
Effect of Varied Outreach Methods on Appointment Scheduling and Appointment Completion Using MyChart
Baseline characteristics by cohort
| Measure |
No Message
n=315 Participants
No message sent
No Message: No messages are sent
|
Standard Message
n=315 Participants
2 MyChart reminders that child is overdue for well child check visit
Standard message: 2 MyChart reminders that child is overdue for well child check visit
|
Tailored Message
n=315 Participants
2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
Tailored message: 2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
|
Total
n=945 Participants
Total of all reporting groups
|
|---|---|---|---|---|
|
Age, Customized
6-8y
|
137 Participants
n=5 Participants
|
133 Participants
n=7 Participants
|
134 Participants
n=5 Participants
|
404 Participants
n=4 Participants
|
|
Age, Customized
9-11y
|
96 Participants
n=5 Participants
|
98 Participants
n=7 Participants
|
98 Participants
n=5 Participants
|
292 Participants
n=4 Participants
|
|
Age, Customized
12-14y
|
33 Participants
n=5 Participants
|
40 Participants
n=7 Participants
|
38 Participants
n=5 Participants
|
111 Participants
n=4 Participants
|
|
Age, Customized
15-17y
|
49 Participants
n=5 Participants
|
44 Participants
n=7 Participants
|
45 Participants
n=5 Participants
|
138 Participants
n=4 Participants
|
|
Sex: Female, Male
Female
|
174 Participants
n=5 Participants
|
152 Participants
n=7 Participants
|
167 Participants
n=5 Participants
|
493 Participants
n=4 Participants
|
|
Sex: Female, Male
Male
|
141 Participants
n=5 Participants
|
163 Participants
n=7 Participants
|
148 Participants
n=5 Participants
|
452 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
Black or African American Non-Hispanic
|
211 Participants
n=5 Participants
|
184 Participants
n=7 Participants
|
195 Participants
n=5 Participants
|
590 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
White Non-Hispanic
|
71 Participants
n=5 Participants
|
82 Participants
n=7 Participants
|
73 Participants
n=5 Participants
|
226 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
Multiracial Non-Hispanic
|
15 Participants
n=5 Participants
|
21 Participants
n=7 Participants
|
15 Participants
n=5 Participants
|
51 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
Missing Data Hispanic
|
5 Participants
n=5 Participants
|
6 Participants
n=7 Participants
|
11 Participants
n=5 Participants
|
22 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
Asian Non-Hispanic
|
5 Participants
n=5 Participants
|
10 Participants
n=7 Participants
|
4 Participants
n=5 Participants
|
19 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
White Hispanic
|
3 Participants
n=5 Participants
|
5 Participants
n=7 Participants
|
10 Participants
n=5 Participants
|
18 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
Missing Data Non-Hispanic
|
1 Participants
n=5 Participants
|
3 Participants
n=7 Participants
|
3 Participants
n=5 Participants
|
7 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
Black or African American Hispanic
|
2 Participants
n=5 Participants
|
3 Participants
n=7 Participants
|
1 Participants
n=5 Participants
|
6 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
Multiracial Hispanic
|
1 Participants
n=5 Participants
|
1 Participants
n=7 Participants
|
1 Participants
n=5 Participants
|
3 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
American Indian and Alaska Native Non-Hispanic
|
0 Participants
n=5 Participants
|
0 Participants
n=7 Participants
|
1 Participants
n=5 Participants
|
1 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
Middle Eastern Non-Hispanic
|
0 Participants
n=5 Participants
|
0 Participants
n=7 Participants
|
1 Participants
n=5 Participants
|
1 Participants
n=4 Participants
|
|
Race/Ethnicity, Customized
Native Hawaiian and Other Pacific Islander Hispanic
|
1 Participants
n=5 Participants
|
0 Participants
n=7 Participants
|
0 Participants
n=5 Participants
|
1 Participants
n=4 Participants
|
PRIMARY outcome
Timeframe: Within 8 weeks of the date of intervention or the date of randomization for the control groupParticipants completed well child check visit as determined by presence of a well visit billing code documentation in the electronic health record.
Outcome measures
| Measure |
No Message
n=315 Participants
No message sent
No Message: No messages are sent
|
Standard Message
n=315 Participants
2 MyChart reminders that child is overdue for well child check visit
Standard message: 2 MyChart reminders that child is overdue for well child check visit
|
Tailored Message
n=315 Participants
2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
Tailored message: 2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
|
|---|---|---|---|
|
Number of Participants Who Completed Well Child Check Visit
|
40 Participants
|
76 Participants
|
61 Participants
|
SECONDARY outcome
Timeframe: Within 8 weeks of the date of intervention or the date of randomization for the control groupParticipant scheduled a well child check visit as determined by electronic health record documentation.
Outcome measures
| Measure |
No Message
n=315 Participants
No message sent
No Message: No messages are sent
|
Standard Message
n=315 Participants
2 MyChart reminders that child is overdue for well child check visit
Standard message: 2 MyChart reminders that child is overdue for well child check visit
|
Tailored Message
n=315 Participants
2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
Tailored message: 2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
|
|---|---|---|---|
|
Number of Participants Who Scheduled an Appointment for a Well Child Check Visit.
|
30 Participants
|
58 Participants
|
47 Participants
|
SECONDARY outcome
Timeframe: Within 8 weeks of the date of the intervention or the date of randomization for the control groupParticipant receipt of their first COVID-19 vaccination as determined by presence of documentation of vaccine administration in the electronic health record.
Outcome measures
| Measure |
No Message
n=82 Participants
No message sent
No Message: No messages are sent
|
Standard Message
n=84 Participants
2 MyChart reminders that child is overdue for well child check visit
Standard message: 2 MyChart reminders that child is overdue for well child check visit
|
Tailored Message
n=83 Participants
2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
Tailored message: 2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
|
|---|---|---|---|
|
Number of Participants Who Received Their First COVID-19 Vaccination
|
3 Participants
|
14 Participants
|
4 Participants
|
POST_HOC outcome
Timeframe: Within 8 weeks of the date of intervention or the date of randomization for the control groupPopulation: Analysis includes all patients eligible to receive this vaccine during the 8-week study period
Participant receipt of DTaP vaccination as determined by presence of documentation of vaccine administration in the electronic health record.
Outcome measures
| Measure |
No Message
n=32 Participants
No message sent
No Message: No messages are sent
|
Standard Message
n=32 Participants
2 MyChart reminders that child is overdue for well child check visit
Standard message: 2 MyChart reminders that child is overdue for well child check visit
|
Tailored Message
n=34 Participants
2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
Tailored message: 2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
|
|---|---|---|---|
|
Number of Participants Who Received DTaP Vaccination
|
8 Participants
|
6 Participants
|
6 Participants
|
POST_HOC outcome
Timeframe: Within 8 weeks of the date of intervention or the date of randomization for the control groupPopulation: Analysis includes all patients eligible to receive this vaccine during the 8-week study period
Participant receipt of HPV vaccination as determined by presence of documentation of vaccine administration in the electronic health record.
Outcome measures
| Measure |
No Message
n=50 Participants
No message sent
No Message: No messages are sent
|
Standard Message
n=49 Participants
2 MyChart reminders that child is overdue for well child check visit
Standard message: 2 MyChart reminders that child is overdue for well child check visit
|
Tailored Message
n=52 Participants
2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
Tailored message: 2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
|
|---|---|---|---|
|
Number of Participants Who Received HPV Vaccination
|
7 Participants
|
13 Participants
|
9 Participants
|
POST_HOC outcome
Timeframe: Within 8 weeks of the date of intervention or the date of randomization for the control groupPopulation: Analysis includes all patients eligible to receive this vaccine during the 8-week study period
Participant receipt of MCV4 vaccination as determined by presence of documentation of vaccine administration in the electronic health record.
Outcome measures
| Measure |
No Message
n=49 Participants
No message sent
No Message: No messages are sent
|
Standard Message
n=54 Participants
2 MyChart reminders that child is overdue for well child check visit
Standard message: 2 MyChart reminders that child is overdue for well child check visit
|
Tailored Message
n=57 Participants
2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
Tailored message: 2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age
|
|---|---|---|---|
|
Number of Participants Who Received MCV4 Vaccination
|
9 Participants
|
10 Participants
|
12 Participants
|
Adverse Events
No Message
Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths
Standard Message
Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths
Tailored Message
Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths
Serious adverse events
Adverse event data not reported
Other adverse events
Adverse event data not reported
Additional Information
Results disclosure agreements
- Principal investigator is a sponsor employee
- Publication restrictions are in place