Impact of Tools for the Development of Patient Centered Care at Hospital

NCT ID: NCT02411669

Last Updated: 2017-08-23

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

COMPLETED

Total Enrollment

950 participants

Study Classification

OBSERVATIONAL

Study Start Date

2014-03-31

Study Completion Date

2017-06-30

Brief Summary

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A national context for patient centered care development exists in France at hospital with strong support for the implementation of operational patient centered care tools. Patient centered care is a global vision of patient or family management promoting the respect of patient freedom, of patient listening and of patient needs. Patient centered care is an important issue of quality and security of care. The FORAP (Fédération des Organismes Régionaux et territoriaux pour l'Amélioration des Pratiques et des organisations) and the la HAS (High Authority of Health) have developed and validated five tools promoting patient centered care at hospital.

They can be implemented one by one or in association according to hospital situation. Hospitals should identify the association of tools fitting the most to their objectives and the actions already done.

The objectives of the project are to analyse the effectiveness of the implementation of HAS - FORAP tools on the development of patient centred care at hospital and to analyse the individual and organisational determinants of their effectiveness. It focuses on acute care hospitals that have the choice of the combination of tools and that are followed during two years with combined quantitative and qualitative analyses. Quantitative assessment are based on validated indicators on patient satisfaction, patient centred care development and organizational context. Qualitative data collection are realised in each included hospital and combine individual interviews and focus groups including Physicians, nurses and managerial staff.

Detailed Description

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Conditions

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Patient Centred Care

Study Design

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Observational Model Type

OTHER

Study Time Perspective

CROSS_SECTIONAL

Study Groups

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Health care professionals

Physicians, nurses and managerial staff

Operational patient centered care tools

Intervention Type OTHER

The FORAP (Fédération des Organismes Régionaux et territoriaux pour l'Amélioration des Pratiques et des organisations) and the la HAS (High Authority of Health) have developed and validated five tools promoting patient centered care at hospital.

They can be implemented one by one or in association according to hospital situation. Hospitals should identify the association of tools fitting the most to their objectives and the actions already done.

Interventions

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Operational patient centered care tools

The FORAP (Fédération des Organismes Régionaux et territoriaux pour l'Amélioration des Pratiques et des organisations) and the la HAS (High Authority of Health) have developed and validated five tools promoting patient centered care at hospital.

They can be implemented one by one or in association according to hospital situation. Hospitals should identify the association of tools fitting the most to their objectives and the actions already done.

Intervention Type OTHER

Eligibility Criteria

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Inclusion Criteria

* Patients hospitalized for a minimum of 2 consecutive nights
* Patients contact details known after hospitalization end

Exclusion Criteria

* Anonymous patient
* Patient deceased during hospitalization
* Patient non resident in France
Minimum Eligible Age

18 Years

Eligible Sex

ALL

Accepts Healthy Volunteers

No

Sponsors

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University Hospital, Bordeaux

OTHER

Sponsor Role lead

Responsible Party

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Responsibility Role SPONSOR

Locations

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CH d'Agen

Agen, , France

Site Status

Clinique du Parc

Autun, , France

Site Status

CHU de Bordeaux

Bordeaux, , France

Site Status

Maison de santé Marie Galène

Bordeaux, , France

Site Status

Centre François Baclesse

Caen, , France

Site Status

CHU de Caen

Caen, , France

Site Status

Hôpital Privé Saint Martin

Caen, , France

Site Status

CH de Chambéry

Chambéry, , France

Site Status

CH de Crest

Crest, , France

Site Status

Clinique Saint Vincent

Dax, , France

Site Status

CH de Dinan

Dinan, , France

Site Status

Centre orthopédique médico-chirurgical

Dracy, , France

Site Status

CH de Givors

Givors, , France

Site Status

CH de Guingamp

Guingamp, , France

Site Status

CH de Joigny

Joigny, , France

Site Status

CHD de La Roche Sur Yon

La Roche-sur-Yon, , France

Site Status

Clinique Saint Charles

La Roche-sur-Yon, , France

Site Status

Clinique Saint Anne

Langon, , France

Site Status

CH Côte de Lumière

Les Sables-d'Olonne, , France

Site Status

Clinique du Parc

Lyon, , France

Site Status

Clinique du Val d'Ouest

Lyon, , France

Site Status

CH du Haut-Bugey

Oyonnax, , France

Site Status

CH intercommunal de Quimper

Quimper, , France

Site Status

CH de Redon

Redon, , France

Site Status

CHU de Rennes

Rennes, , France

Site Status

CH de St Brieuc

Saint-Brieuc, , France

Site Status

Polyclinique Côte Basque Sud

Saint-Jean-de-Luz, , France

Site Status

Clinique du Parc

Saint-Priest-en-Jarez, , France

Site Status

CH de Vannes

Vannes, , France

Site Status

CH de Vitré

Vitré, , France

Site Status

Countries

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France

Other Identifiers

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CHUBX 2013/32

Identifier Type: -

Identifier Source: org_study_id

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