Trial of Provider-to-Patient Interactive Voice Response (IVR) Calls to Improve Weight Management in Community Health Centers (CHCs)

NCT ID: NCT01131143

Last Updated: 2013-04-02

Basic Information

• Recruitment Status: COMPLETED
• Clinical Phase: NA
• Total Enrollment: 1228 participants
• Study Classification: INTERVENTIONAL
• Study Start Date: 2009-06-30
• Study Completion Date: 2012-01-31

Brief Summary

This study will test the effect of provider to patient interactive voice response (IVR) calls in local Community Health Centers within a weight management program.

Detailed Description

We will randomize providers to three groups. Patients whose provider has been randomized to usual care will not receive IVR calls but do have available a guideline-level weight management service in TCL. Groups one and two will receive pre-visit and post-referral calls. The pre-visit call will invite patients who want to discuss weight at their upcoming visit with their provider to remember to do so. The post-referral call will remind patients that they have received a referral and encourage them to schedule a visit with the community based weight intervention program. Patients whose provider has been randomized to group 1 will receive IVR calls using their scheduled and referring provider's voice. Group 2 will receive IVR calls using a standard IVR voice.

Conditions

Obesity

Study Design

• Allocation Method: RANDOMIZED
• Intervention Model: FACTORIAL
• Primary Study Purpose: PREVENTION
• Blinding Strategy: NONE

Study Groups

Treatment Group 1

Patients will receive a pre-visit, post-referral and post-contact phone call using providers voice

Group Type: EXPERIMENTAL

Provider Voice

Intervention Type: BEHAVIORAL

A phone call with the pre-recorded doctor's voice will be made to their patients who have been pre-screened for obesity before the patient's appointments prompting the patients to ask about physical activity, nutrition, and weight loss.

Treatment Group 2

Patients will receive a previsit, post-referral and post-contact call using a generic voice

Group Type: EXPERIMENTAL

Generic Voice

Intervention Type: BEHAVIORAL

A phone call with a pre-recorded neutral voice will be made to the doctor's patients who have been prescreened for obesity before their patient's appointments. The call will prompt them to ask ask their doctor about physical activity, nutrition, and weight loss.

Treatment Group 3

Patients will be provided usual care with no additional phone calls.

Group Type: NO_INTERVENTION

No interventions assigned to this group

Interventions

Provider Voice

A phone call with the pre-recorded doctor's voice will be made to their patients who have been pre-screened for obesity before the patient's appointments prompting the patients to ask about physical activity, nutrition, and weight loss.

Intervention Type: BEHAVIORAL

Generic Voice

A phone call with a pre-recorded neutral voice will be made to the doctor's patients who have been prescreened for obesity before their patient's appointments. The call will prompt them to ask ask their doctor about physical activity, nutrition, and weight loss.

Intervention Type: BEHAVIORAL

Eligibility Criteria

Inclusion Criteria

• Adult patients who have screened positive for overweight or obesity

Exclusion Criteria

• Patients who have not screened positive for overweight or obesity

• Minimum Eligible Age: 18 Years
• Eligible Sex: ALL
• Accepts Healthy Volunteers: Yes

Sponsors

Indiana University

OTHER

Sponsor Role: lead

Responsible Party

Kimberly Hemmerlein

Researcher Coodinator

Responsibility Role: PRINCIPAL_INVESTIGATOR

Principal Investigators

Daniel O Clark, PhD

Role: PRINCIPAL_INVESTIGATOR

Indiana School of Medicine

Locations

Indiana University Center on Aging Research-Regenstrief Institute

Indianapolis, Indiana, United States

Countries

United States

Other Identifiers

0902-70

Identifier Type: -

Identifier Source: org_study_id