Trial Outcomes & Findings for Using Practice Facilitation and Operationalizing Referral Information Technology to Increase DSMES Utilization (NCT NCT05472142)

NCT ID: NCT05472142

Last Updated: 2025-12-09

Results Overview

DSMES referrals will be measured as the referral rate at baseline, the end of the active intervention and the end of the follow-up period. The outcome will be assessed through clinic electronic health record data.

Recruitment status

COMPLETED

Study phase

NA

Target enrollment

22 participants

Primary outcome timeframe

Baseline, End of active intervention (month 9), End of follow-up (month 15)

Results posted on

2025-12-09

Participant Flow

We partnered with two healthcare systems in rural Kentucky to test a pragmatic cluster-randomized trial. Within each healthcare system, we identified three primary care clinics that had a sufficient volume (N\>50) of patients age 18-75 with diabetes. We randomized two of the clinics within each healthcare system to the intervention arm (total intervention clinics = 4) and one to the control arm (total control clinics =2).

Study participants included clinic staff (n=22 total, consented) and patients (n=1,803, not consented). Clinic staff received the intervention and patients of clinics could be indirectly impacted by intervention. Clinic staff aggregated patient data up to the clinic-level prior to sharing with the study team. Patients were not consented as there was no interaction from members of the research team with patients and there was no use of identifiable private information for research purposes.

Unit of analysis: Clinics

Participant milestones

Participant milestones
Measure
Arm: Control Clinic
Control clinic level
Arm: Intervention Clinic
Intervention Clinic Level
Total Participants
STARTED
726 2
1099 4
Total Participants
COMPLETED
414 2
1099 4
Total Participants
NOT COMPLETED
312 0
0 0
Clinic Patients
STARTED
720 2
1083 4
Clinic Patients
COMPLETED
408 2
1083 4
Clinic Patients
NOT COMPLETED
312 0
0 0
Clinic Staff
STARTED
6 2
16 4
Clinic Staff
COMPLETED
6 2
16 4
Clinic Staff
NOT COMPLETED
0 0
0 0

Reasons for withdrawal

Reasons for withdrawal
Measure
Arm: Control Clinic
Control clinic level
Arm: Intervention Clinic
Intervention Clinic Level
Total Participants
Lost to Follow-up
312
0
Clinic Patients
Lost to Follow-up
312
0

Baseline Characteristics

The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.

Baseline characteristics by cohort

Baseline characteristics by cohort
Measure
Arm: Control Cluster
n=726 Participants
Active Comparator - number of participants
Arm: Intervention Cluster
n=1099 Participants
Experimental - number of participants
Total
n=1825 Participants
Total of all reporting groups
Age, Customized
Clinic staff · <18 years old
0 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Age, Customized
Clinic staff · 18-75 years old
6 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
16 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
22 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Age, Customized
Clinic staff · >75 years old
0 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Age, Customized
Patients · <18 years old
0 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Age, Customized
Patients · 18-75 years old
720 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
1083 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
1803 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Age, Customized
Patients · >75 years old
0 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Sex: Female, Male
Clinic Staff · Female
6 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
15 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
21 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Sex: Female, Male
Clinic Staff · Male
0 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
1 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
1 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Sex: Female, Male
Patients · Female
700 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
1000 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
1700 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Sex: Female, Male
Patients · Male
20 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
83 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
103 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Ethnicity (NIH/OMB)
Clinic Staff · Hispanic or Latino
0 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Ethnicity (NIH/OMB)
Clinic Staff · Not Hispanic or Latino
6 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
16 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
22 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Ethnicity (NIH/OMB)
Clinic Staff · Unknown or Not Reported
0 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Ethnicity (NIH/OMB)
Patients · Hispanic or Latino
0 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
6 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
6 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Ethnicity (NIH/OMB)
Patients · Not Hispanic or Latino
720 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
1065 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
1785 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Ethnicity (NIH/OMB)
Patients · Unknown or Not Reported
0 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
12 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
12 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Clinic Staff · American Indian or Alaska Native
0 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Clinic Staff · Asian
0 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Clinic Staff · Native Hawaiian or Other Pacific Islander
0 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Clinic Staff · Black or African American
0 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Clinic Staff · White
6 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
16 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
22 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Clinic Staff · More than one race
0 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Clinic Staff · Unknown or Not Reported
0 Participants
n=6 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=16 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=22 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Patients · American Indian or Alaska Native
0 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Patients · Asian
1 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
1 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
2 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Patients · Native Hawaiian or Other Pacific Islander
0 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Patients · Black or African American
1 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
6 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
7 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Patients · White
702 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
1064 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
1766 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Patients · More than one race
0 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
0 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Race (NIH/OMB)
Patients · Unknown or Not Reported
16 Participants
n=720 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
12 Participants
n=1083 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
28 Participants
n=1803 Participants • The Row populations differs from the Overall population because there are two distinct populations that, together, make up the Overall population - clinic staff and patients.
Region of Enrollment
United States
726 Participants
n=726 Participants
1099 Participants
n=1099 Participants
1825 Participants
n=1825 Participants
Diabetes Self-Management Education & Support referral during 12-month baseline period
Referred to DSMES
0 Participants
n=720 Participants • The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.
0 Participants
n=1083 Participants • The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.
0 Participants
n=1803 Participants • The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.
Diabetes Self-Management Education & Support referral during 12-month baseline period
Not referred to DSMES
720 Participants
n=720 Participants • The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.
1083 Participants
n=1083 Participants • The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.
1803 Participants
n=1803 Participants • The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.
Percent of patient population with A1c >9% at baseline
A1c greater than 9%
149 Participants
n=720 Participants • Measure Analysis Population Description: The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.
206 Participants
n=1083 Participants • Measure Analysis Population Description: The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.
355 Participants
n=1803 Participants • Measure Analysis Population Description: The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.
Percent of patient population with A1c >9% at baseline
A1c less than or equal to 9%
571 Participants
n=720 Participants • Measure Analysis Population Description: The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.
877 Participants
n=1083 Participants • Measure Analysis Population Description: The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.
1448 Participants
n=1803 Participants • Measure Analysis Population Description: The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.

PRIMARY outcome

Timeframe: Baseline, End of active intervention (month 9), End of follow-up (month 15)

Population: Measure Analysis Population Description: The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.

DSMES referrals will be measured as the referral rate at baseline, the end of the active intervention and the end of the follow-up period. The outcome will be assessed through clinic electronic health record data.

Outcome measures

Outcome measures
Measure
Arm: Control Cluster
n=720 Participants
Active Comparator - number of participants
Arm: Intervention Cluster
n=1083 Participants
Experimental - number of participants
Diabetes Self-Management Education and Support (DSMES) Referrals
Baseline
0 Participants
0 Participants
Diabetes Self-Management Education and Support (DSMES) Referrals
End of active intervention
4 Participants
343 Participants
Diabetes Self-Management Education and Support (DSMES) Referrals
End of follow-up
4 Participants
433 Participants

SECONDARY outcome

Timeframe: Baseline, End of active intervention (month 9), End of follow-up (month 15)

Population: Measure Analysis Population Description: The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.

DSMES attendance will be measured as DSMES attendance rate at baseline, the end of the active intervention and the end of follow-up period. The outcome will be assessed through aggregated, de-identified data that is routinely collected by DSMES providers.

Outcome measures

Outcome measures
Measure
Arm: Control Cluster
n=720 Participants
Active Comparator - number of participants
Arm: Intervention Cluster
n=1083 Participants
Experimental - number of participants
Diabetes Self-Management Education and Support (DSMES) Attendance
End of active intervention
0 Participants
22 Participants
Diabetes Self-Management Education and Support (DSMES) Attendance
End of follow-up
0 Participants
61 Participants
Diabetes Self-Management Education and Support (DSMES) Attendance
Baseline
0 Participants
0 Participants

SECONDARY outcome

Timeframe: Baseline, End of active intervention (month 9), End of follow-up (month 15)

Population: Measure Analysis Population Description: The analysis population differs from the Overall population because the study has two distinct populations that, together, make up the Overall population - clinic staff and patients. This study-specific baseline measure was only captured on one of the two populations - patients.

Percent of patients with A1c \>9% at baseline, the end of the active intervention and the end of follow-up period. The outcome will be assessed through clinic-level aggregate data extracted from electronic health record data.

Outcome measures

Outcome measures
Measure
Arm: Control Cluster
n=720 Participants
Active Comparator - number of participants
Arm: Intervention Cluster
n=1083 Participants
Experimental - number of participants
Percent of Patients With A1c >9%
Baseline
149 Participants
206 Participants
Percent of Patients With A1c >9%
End of active intervention
93 Participants
194 Participants
Percent of Patients With A1c >9%
End of follow-up
93 Participants
173 Participants

Adverse Events

Arm: Control Cluster

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Arm: Intervention Cluster

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Serious adverse events

Adverse event data not reported

Other adverse events

Adverse event data not reported

Additional Information

Mary E. Lacy, PhD, Study PI

University of Kentucky

Phone: 8595621126

Results disclosure agreements

  • Principal investigator is a sponsor employee
  • Publication restrictions are in place