Pre-visit Digital Messaging Improves Patient Reported Outcome Measure Participation Prior to the Orthopedic Ambulatory Visit
NCT ID: NCT04983641
Last Updated: 2021-07-30
Study Results
The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.
Basic Information
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COMPLETED
NA
291 participants
INTERVENTIONAL
2020-08-01
2020-12-07
Brief Summary
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Detailed Description
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Conditions
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Keywords
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Study Design
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RANDOMIZED
PARALLEL
HEALTH_SERVICES_RESEARCH
NONE
Study Groups
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Control - No Pre-Visit Message
o Patients were assigned PROMIS forms in the domains of Depression (PROMIS-D) and Pain Interference (PROMIS-PI) in addition to Upper Extremity Function (PROMIS-UE) and/or Physical Function (PROMIS-PF). These forms were available for remote completion in each respective patient's MyChart portal at 1 week prior to their clinic appointment. Patients in this arm were not sent any reminder e-mails or MyChart messages concerning PROMIS form completion at any timepoint prior to their scheduled clinic visit.
No interventions assigned to this group
E-mail Arm
o Patients were assigned PROMIS forms in the domains of Depression (PROMIS-D) and Pain Interference (PROMIS-PI) in addition to Upper Extremity Function (PROMIS-UE) and/or Physical Function (PROMIS-PF). These forms were available for remote completion in each respective patient's MyChart portal at 1 week prior to their clinic appointment. Patients in this arm were sent an initial reminder e-mail message at 1 week prior to their scheduled clinic visit regarding PROMIS form completion. If patient's did not fill out PROMIS forms by 3 days prior to their visit, they were sent a second reminder e-mail message.
Pre-Visit Messages
Patients in both experimental arms (E-mail and Digital Patient Portal "MyChart") were sent pre-visit messages regarding PROMIS form completion via each respective modality at 1 week and also 3 days prior to their respective Orthopaedic clinic visits
Digital Patient Portal "MyChart" Arm
o Patients were assigned PROMIS forms in the domains of Depression (PROMIS-D) and Pain Interference (PROMIS-PI) in addition to Upper Extremity Function (PROMIS-UE) and/or Physical Function (PROMIS-PF). These forms were available for remote completion in each respective patient's MyChart portal at 1 week prior to their clinic appointment. Patient's in this arm were sent an initial reminder MyChart message at 1 week prior to their scheduled clinic visit regarding PROMIS form completion. If patients did not fill out PROMIS forms by 3 days prior to their visit, they were sent a second reminder MyChart message.
Pre-Visit Messages
Patients in both experimental arms (E-mail and Digital Patient Portal "MyChart") were sent pre-visit messages regarding PROMIS form completion via each respective modality at 1 week and also 3 days prior to their respective Orthopaedic clinic visits
Interventions
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Pre-Visit Messages
Patients in both experimental arms (E-mail and Digital Patient Portal "MyChart") were sent pre-visit messages regarding PROMIS form completion via each respective modality at 1 week and also 3 days prior to their respective Orthopaedic clinic visits
Eligibility Criteria
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Inclusion Criteria
* English speaking
* No previous PROM form completion at the healthcare system
* Seeing a respective orthopedic provider for the first time
* Active registration with the electronic medical record (EMR; Epic, Verona, WI) patient portal ("MyChart")
* Valid e-mail address.
Exclusion Criteria
* Non-English speaking
* Previous PROM form completion at the healthcare system
* Seeing a respective orthopedic provider for follow-up
* No active registration with the electronic medical record (EMR; Epic, Verona, WI) patient portal ("MyChart")
* No valid e-mail address.
18 Years
ALL
No
Sponsors
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Henry Ford Health System
OTHER
Responsible Party
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Eric Makhni
Medical Director, Center for Patient Reported Outcome Measures; Director of Quality and Informatics, Orthopedic Service Line
Locations
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Henry Ford Health System
Detroit, Michigan, United States
Countries
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Other Identifiers
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13895
Identifier Type: -
Identifier Source: org_study_id