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Information and Communications Technology in Family Services

NCT03993951 · Status: UNKNOWN · Type: OBSERVATIONAL · Enrollment: 400

Last updated 2021-11-30

No results posted yet for this study

Summary

In the past few decades, Information and Communications Technology (ICT) have rapidly developed as effective, and probably the most cost-effective, tools to connect most, if not all, aspects of family lives.

To promote family harmony, The Hong Kong Jockey Club Charities Trust has initiated the Jockey Club SMART Family-Link Project in collaboration with The University of Hong Kong (HKU) and NGOs. This project, making effective use of information and communications technology (ICT) and data analytics, is aimed at helping 26 NGO-operated Integrated Family Service Centres and Integrated Service Centres (Centres) enhance the quality and efficiency of their family service. The project is also aimed at building the capabilities of front-line workers so as to achieve the goal of enhancing family well-being.

This study aim to gain a deeper and more comprehensive understanding of the current level of ICT use by the providers of family services in Hong Kong, and their anticipated future direction regarding ICT use. In-depth and focus group interviews are conducted for the stakeholders (such as heads of service, programme directors, counsellors and service users) from the non-government organisations (NGOs) and the Social Welfare Department. The interviews help identify the concerns of social service and related workers and the needs of the participating NGOs in the development of the ICT system and the application in their services. The needs and concerns of the stakeholders in using ICTs in family services will be identified. It can facilitate the planning and designing of the system, the community programmes, and the training and sharing platform. The system will better fit the needs of the social service sector. In addition, the impact of JC SMART Family-Link Project on the stakeholder in family services will be evaluated through questionnaire survey and focus group interviews.

Conditions

  • Family Research

Interventions

DEVICE

ICT System

Update the Information and Communications Technology System in Family Service Agencies

Sponsors & Collaborators

  • The Hong Kong Jockey Club Charities Trust

    collaborator OTHER

  • The University of Hong Kong

    lead OTHER

Principal Investigators

  • Tai-hing Lam, MD · The University of Hong Kong

Eligibility

Min Age
18 Years
Max Age
100 Years
Sex
ALL
Healthy Volunteers
No

Timeline & Regulatory

Start
2018-01-01
Primary Completion
2023-12-31
Completion
2023-12-31

Countries

  • Hong Kong

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT03993951 on ClinicalTrials.gov