Trial Outcomes & Findings for Diabetes Outcomes and Unmet Resources (NCT NCT03950973)

NCT ID: NCT03950973

Last Updated: 2024-05-02

Results Overview

HbA1c will be measured at baseline, 6 months, and 12 months using HbA1c machine. HbA1c is a measure of the average level of glucose in blood over the past 3 months measured as a percentage. The change in HbA1c from baseline to 12 months is reported here as the primary outcome.

Recruitment status

COMPLETED

Study phase

NA

Target enrollment

667 participants

Primary outcome timeframe

Assessed at Baseline, 6 months, 12 months (Change between baseline and 12 months reported)

Results posted on

2024-05-02

Participant Flow

After screening eligible and consenting to participate, 67 participants either later changed their mind and declined to participate prior to starting data collection, were unreachable for baseline collection, or did not complete baseline in order to be randomized.

Participant milestones

Participant milestones
Measure
CareAvenue (Intervention)
Participants receive access to CareAvenue, an e-health tool, and receive one weekly automated telephone call and 4-5 text messages per week for 52 weeks. CareAvenue: CareAvenue is an e-health tool providing information about diabetes management and low-cost resources. Participants in this group have access to CareAvenue and receive a weekly automated phone call and text messages related to CareAvenue and its resources as well as diabetes management.
Guest Assistance Program (Control)
Participants receive information about the Guest Assistance Program (GAP) and receive 3-4 text messages per week related to diabetes management and resources for 52 weeks. Guest Assistance Program: The Guest Assistance Program (GAP) is a resource, which provides assistance with medical and non-medical needs and resources to patients receiving medical care at University of Michigan health system. Participants in this group are provided with GAP information and receive text messages related to diabetes management.
Overall Study
STARTED
301
299
Overall Study
Follow Up 1 Completion
206
258
Overall Study
Follow Up 2 Completion
196
239
Overall Study
COMPLETED
196
239
Overall Study
NOT COMPLETED
105
60

Reasons for withdrawal

Withdrawal data not reported

Baseline Characteristics

Several participants refused to answer survey questions on race and ethnicity

Baseline characteristics by cohort

Baseline characteristics by cohort
Measure
CareAvenue (Intervention)
n=301 Participants
Participants receive access to CareAvenue, an e-health tool, and receive one weekly automated telephone call and 4-5 text messages per week for 52 weeks. CareAvenue: CareAvenue is an e-health tool providing information about diabetes management and low-cost resources. Participants in this group have access to CareAvenue and receive a weekly automated phone call and text messages related to CareAvenue and its resources as well as diabetes management.
Guest Assistance Program (Control)
n=299 Participants
Participants receive information about the Guest Assistance Program (GAP) and receive 3-4 text messages per week related to diabetes management and resources for 52 weeks. Guest Assistance Program: The Guest Assistance Program (GAP) is a resource, which provides assistance with medical and non-medical needs and resources to patients receiving medical care at University of Michigan health system. Participants in this group are provided with GAP information and receive text messages related to diabetes management.
Total
n=600 Participants
Total of all reporting groups
Age, Continuous
52.64 years
STANDARD_DEVIATION 13.68 • n=301 Participants
54.26 years
STANDARD_DEVIATION 12.33 • n=299 Participants
53.45 years
STANDARD_DEVIATION 1304 • n=600 Participants
Sex/Gender, Customized
Gender · Female
168 Participants
n=301 Participants
166 Participants
n=299 Participants
334 Participants
n=600 Participants
Sex/Gender, Customized
Gender · Male
132 Participants
n=301 Participants
132 Participants
n=299 Participants
264 Participants
n=600 Participants
Sex/Gender, Customized
Gender · Other
1 Participants
n=301 Participants
1 Participants
n=299 Participants
2 Participants
n=600 Participants
Race/Ethnicity, Customized
Race · Non-Hispanic White
204 Participants
n=300 Participants • Several participants refused to answer survey questions on race and ethnicity
184 Participants
n=298 Participants • Several participants refused to answer survey questions on race and ethnicity
388 Participants
n=598 Participants • Several participants refused to answer survey questions on race and ethnicity
Race/Ethnicity, Customized
Race · Non-Hispanic Black
43 Participants
n=300 Participants • Several participants refused to answer survey questions on race and ethnicity
58 Participants
n=298 Participants • Several participants refused to answer survey questions on race and ethnicity
101 Participants
n=598 Participants • Several participants refused to answer survey questions on race and ethnicity
Race/Ethnicity, Customized
Race · Hispanic
16 Participants
n=300 Participants • Several participants refused to answer survey questions on race and ethnicity
15 Participants
n=298 Participants • Several participants refused to answer survey questions on race and ethnicity
31 Participants
n=598 Participants • Several participants refused to answer survey questions on race and ethnicity
Race/Ethnicity, Customized
Race · Asian
9 Participants
n=300 Participants • Several participants refused to answer survey questions on race and ethnicity
14 Participants
n=298 Participants • Several participants refused to answer survey questions on race and ethnicity
23 Participants
n=598 Participants • Several participants refused to answer survey questions on race and ethnicity
Race/Ethnicity, Customized
Race · Multiple Race
22 Participants
n=300 Participants • Several participants refused to answer survey questions on race and ethnicity
20 Participants
n=298 Participants • Several participants refused to answer survey questions on race and ethnicity
42 Participants
n=598 Participants • Several participants refused to answer survey questions on race and ethnicity
Race/Ethnicity, Customized
Race · Other
6 Participants
n=300 Participants • Several participants refused to answer survey questions on race and ethnicity
7 Participants
n=298 Participants • Several participants refused to answer survey questions on race and ethnicity
13 Participants
n=598 Participants • Several participants refused to answer survey questions on race and ethnicity
Region of Enrollment
United States
301 Participants
n=301 Participants
299 Participants
n=299 Participants
600 Participants
n=600 Participants
Income as percent of poverty level
Less than 100%
35 Participants
n=297 Participants • Several participants refused to answer survey question about income
38 Participants
n=296 Participants • Several participants refused to answer survey question about income
73 Participants
n=593 Participants • Several participants refused to answer survey question about income
Income as percent of poverty level
100-200%
52 Participants
n=297 Participants • Several participants refused to answer survey question about income
43 Participants
n=296 Participants • Several participants refused to answer survey question about income
95 Participants
n=593 Participants • Several participants refused to answer survey question about income
Income as percent of poverty level
201-400%
131 Participants
n=297 Participants • Several participants refused to answer survey question about income
130 Participants
n=296 Participants • Several participants refused to answer survey question about income
261 Participants
n=593 Participants • Several participants refused to answer survey question about income
Income as percent of poverty level
Greater than 400%
79 Participants
n=297 Participants • Several participants refused to answer survey question about income
85 Participants
n=296 Participants • Several participants refused to answer survey question about income
164 Participants
n=593 Participants • Several participants refused to answer survey question about income
Type of diabetes
Type 1
61 Participants
n=301 Participants
69 Participants
n=299 Participants
130 Participants
n=600 Participants
Type of diabetes
Type 2
240 Participants
n=301 Participants
230 Participants
n=299 Participants
470 Participants
n=600 Participants
Number of chronic conditions
4.12 number of chronic conditions
STANDARD_DEVIATION 2.31 • n=301 Participants
4.18 number of chronic conditions
STANDARD_DEVIATION 2.31 • n=299 Participants
4.15 number of chronic conditions
STANDARD_DEVIATION 2.31 • n=600 Participants
Health Insurance Type
None
2 Participants
n=301 Participants
9 Participants
n=299 Participants
11 Participants
n=600 Participants
Health Insurance Type
Private
132 Participants
n=301 Participants
128 Participants
n=299 Participants
260 Participants
n=600 Participants
Health Insurance Type
Medicare
19 Participants
n=301 Participants
25 Participants
n=299 Participants
44 Participants
n=600 Participants
Health Insurance Type
Medicaid
45 Participants
n=301 Participants
34 Participants
n=299 Participants
79 Participants
n=600 Participants
Health Insurance Type
Medicare + Medicaid Supplemental
34 Participants
n=301 Participants
30 Participants
n=299 Participants
64 Participants
n=600 Participants
Health Insurance Type
Medicare + Private Supplemental
68 Participants
n=301 Participants
72 Participants
n=299 Participants
140 Participants
n=600 Participants
Health Insurance Type
Other
1 Participants
n=301 Participants
1 Participants
n=299 Participants
2 Participants
n=600 Participants

PRIMARY outcome

Timeframe: Assessed at Baseline, 6 months, 12 months (Change between baseline and 12 months reported)

Population: Change from baseline to 12-month follow-up The overall number of participants analyzed is different from the participant flow module due to missingness, unable to obtain measurement, etc.

HbA1c will be measured at baseline, 6 months, and 12 months using HbA1c machine. HbA1c is a measure of the average level of glucose in blood over the past 3 months measured as a percentage. The change in HbA1c from baseline to 12 months is reported here as the primary outcome.

Outcome measures

Outcome measures
Measure
CareAvenue (Intervention)
n=193 Participants
Participants receive access to CareAvenue, an e-health tool, and receive one weekly automated telephone call and 4-5 text messages per week for 52 weeks. CareAvenue: CareAvenue is an e-health tool providing information about diabetes management and low-cost resources. Participants in this group have access to CareAvenue and receive a weekly automated phone call and text messages related to CareAvenue and its resources as well as diabetes management.
Guest Assistance Program (Control)
n=233 Participants
Participants receive information about the Guest Assistance Program (GAP) and receive 3-4 text messages per week related to diabetes management and resources for 52 weeks. Guest Assistance Program: The Guest Assistance Program (GAP) is a resource, which provides assistance with medical and non-medical needs and resources to patients receiving medical care at University of Michigan health system. Participants in this group are provided with GAP information and receive text messages related to diabetes management.
Change in HbA1c as Measured by an HbA1c Machine
0.07 percentage of average glucose 3 months
Standard Deviation 1.57
-0.10 percentage of average glucose 3 months
Standard Deviation 1.42

SECONDARY outcome

Timeframe: Assessed at Baseline, 6 months, 12 months (Change between baseline and 12 months reported)

Population: Change from baseline to 12-month follow-up The overall number of participants analyzed is different from the participant flow module due to missingness, unable to obtain measurement, etc.

Systolic blood pressure will be measured at baseline, 6 months, and 12 months using an automated blood pressure machine in millimeters of mercury (e.g., 120 mm Hg). The change in systolic blood pressure from baseline to 12 months is reported here as secondary outcome.

Outcome measures

Outcome measures
Measure
CareAvenue (Intervention)
n=193 Participants
Participants receive access to CareAvenue, an e-health tool, and receive one weekly automated telephone call and 4-5 text messages per week for 52 weeks. CareAvenue: CareAvenue is an e-health tool providing information about diabetes management and low-cost resources. Participants in this group have access to CareAvenue and receive a weekly automated phone call and text messages related to CareAvenue and its resources as well as diabetes management.
Guest Assistance Program (Control)
n=239 Participants
Participants receive information about the Guest Assistance Program (GAP) and receive 3-4 text messages per week related to diabetes management and resources for 52 weeks. Guest Assistance Program: The Guest Assistance Program (GAP) is a resource, which provides assistance with medical and non-medical needs and resources to patients receiving medical care at University of Michigan health system. Participants in this group are provided with GAP information and receive text messages related to diabetes management.
Change in Systolic Blood Pressure as Measured an Automated Blood Pressure Machine
-4.00 mmHg
Standard Deviation 18.83
-6.00 mmHg
Standard Deviation 19.92

SECONDARY outcome

Timeframe: Assessed at Baseline, 6 months, 12 months (Change between baseline and 12 months reported)

Population: Change from baseline to 12-month follow-up The overall number of participants analyzed is different from the participant flow module due to missingness

Cost-Related Non-Adherence (CRN) Behaviors related to diabetes will be measured at baseline, 6 months, and 12 months by 4-items adapted from the Medicare Current Beneficiary Survey and 2 items adapted from the National Health Interview Survey that look at diabetes. The items are measured with a 4-point Likert scale. Participants answering "often" or "sometimes" to any of the items are indicated as exhibiting CRN. Min value of 0, max value of 18, with higher scores indicating more cost-related non-adherence behaviors. The change in CRN behaviors from baseline to 12 months is reported here as the secondary outcome.

Outcome measures

Outcome measures
Measure
CareAvenue (Intervention)
n=196 Participants
Participants receive access to CareAvenue, an e-health tool, and receive one weekly automated telephone call and 4-5 text messages per week for 52 weeks. CareAvenue: CareAvenue is an e-health tool providing information about diabetes management and low-cost resources. Participants in this group have access to CareAvenue and receive a weekly automated phone call and text messages related to CareAvenue and its resources as well as diabetes management.
Guest Assistance Program (Control)
n=238 Participants
Participants receive information about the Guest Assistance Program (GAP) and receive 3-4 text messages per week related to diabetes management and resources for 52 weeks. Guest Assistance Program: The Guest Assistance Program (GAP) is a resource, which provides assistance with medical and non-medical needs and resources to patients receiving medical care at University of Michigan health system. Participants in this group are provided with GAP information and receive text messages related to diabetes management.
Change in Cost-Related Non-Adherence Behaviors With Prescribed Treatment Regimens Related to Diabetes as Measured by Participant Questionnaire
-0.45 score on a scale
Standard Deviation 3.52
-0.91 score on a scale
Standard Deviation 3.62

SECONDARY outcome

Timeframe: Assessed at Baseline, 6 months, 12 months (Change between baseline and 12 months reported)

Population: Change from baseline to 12-month follow-up

Cost-Related Non-Adherence (CRN) Behaviors related to other conditions being managed will be measured at baseline, 6 months, and 12 months by 4-items adapted from the Medicare Current Beneficiary Survey and 2 items adapted from the National Health Interview Survey that look at other health conditions being managed. The items are measured with a 4-point Likert scale. Participants answering "often" or "sometimes" to any of the items are indicated as exhibiting CRN. Mean values were obtained, with min value of 0, max value of 1, with higher mean scores indicating more cost-related non-adherence behaviors. The change in CRN behaviors from baseline to 12 months is reported here as the secondary outcome.

Outcome measures

Outcome measures
Measure
CareAvenue (Intervention)
n=196 Participants
Participants receive access to CareAvenue, an e-health tool, and receive one weekly automated telephone call and 4-5 text messages per week for 52 weeks. CareAvenue: CareAvenue is an e-health tool providing information about diabetes management and low-cost resources. Participants in this group have access to CareAvenue and receive a weekly automated phone call and text messages related to CareAvenue and its resources as well as diabetes management.
Guest Assistance Program (Control)
n=239 Participants
Participants receive information about the Guest Assistance Program (GAP) and receive 3-4 text messages per week related to diabetes management and resources for 52 weeks. Guest Assistance Program: The Guest Assistance Program (GAP) is a resource, which provides assistance with medical and non-medical needs and resources to patients receiving medical care at University of Michigan health system. Participants in this group are provided with GAP information and receive text messages related to diabetes management.
Change in Cost-Related Non-Adherence Behaviors With Prescribed Treatment Regimens Related to Other Conditions Being Managed as Measured by Participant Questionnaire
-0.07 score on a scale
Standard Deviation 0.45
-0.06 score on a scale
Standard Deviation 0.48

SECONDARY outcome

Timeframe: Assessed at Baseline, 6 months, 12 months (Change between baseline and 12 months reported)

Population: Change from baseline to 12-month follow-up The overall number of participants analyzed is different from the participant flow module due to missingness

Perceived Financial Burden will be measured at baseline, 6 months, and 12 months by the 11-item measure Comprehensive Score for Financial Toxicity (COST) - Functional Assessment of Chronic Illness Therapy (FACIT) that were measured on a 5-point scale (0: not at all - 4: very much). The score includes reverse-coding 6-items, summing all items, multiplying sum by 11 and dividing the total by number of items answered. Lower scores indicate higher perceptions of financial burden. (Min value of 0, max value of 44) The change in perceived financial burden (COST measure) from baseline to 12 months is reported here as secondary outcome.

Outcome measures

Outcome measures
Measure
CareAvenue (Intervention)
n=195 Participants
Participants receive access to CareAvenue, an e-health tool, and receive one weekly automated telephone call and 4-5 text messages per week for 52 weeks. CareAvenue: CareAvenue is an e-health tool providing information about diabetes management and low-cost resources. Participants in this group have access to CareAvenue and receive a weekly automated phone call and text messages related to CareAvenue and its resources as well as diabetes management.
Guest Assistance Program (Control)
n=238 Participants
Participants receive information about the Guest Assistance Program (GAP) and receive 3-4 text messages per week related to diabetes management and resources for 52 weeks. Guest Assistance Program: The Guest Assistance Program (GAP) is a resource, which provides assistance with medical and non-medical needs and resources to patients receiving medical care at University of Michigan health system. Participants in this group are provided with GAP information and receive text messages related to diabetes management.
Change in Perceived Financial Burden as Measured by the Comprehensive Score for Financial Toxicity (COST) - Functional Assessment of Chronic Illness Therapy (FACIT)
2.01 score on a scale
Standard Deviation 7.47
2.74 score on a scale
Standard Deviation 7.36

SECONDARY outcome

Timeframe: Assessed at Baseline, 6 months, 12 months (Change between baseline and 12 months reported)

Population: Change from baseline to 12-month follow-up The overall number of participants analyzed is different from the participant flow module due to missingness

Change in Unmet Social Risk Factors will be measured at baseline, 6 months, and 12 months by 20 items adapted from the Accountable Health Communities Health-Related Social Needs Screening Tool, the Health Leads Social Needs Screening Toolkit, and the Kaiser Permanente Your Current Life Situation Questionnaire. The item values are binary (yes/no). Higher number of "yes" responses indicates higher number of unmet social risk factors/higher need. (Min value of 0, max value of 20). The change in unmet social risk factors from baseline to 12 months is reported here as secondary outcome.

Outcome measures

Outcome measures
Measure
CareAvenue (Intervention)
n=195 Participants
Participants receive access to CareAvenue, an e-health tool, and receive one weekly automated telephone call and 4-5 text messages per week for 52 weeks. CareAvenue: CareAvenue is an e-health tool providing information about diabetes management and low-cost resources. Participants in this group have access to CareAvenue and receive a weekly automated phone call and text messages related to CareAvenue and its resources as well as diabetes management.
Guest Assistance Program (Control)
n=238 Participants
Participants receive information about the Guest Assistance Program (GAP) and receive 3-4 text messages per week related to diabetes management and resources for 52 weeks. Guest Assistance Program: The Guest Assistance Program (GAP) is a resource, which provides assistance with medical and non-medical needs and resources to patients receiving medical care at University of Michigan health system. Participants in this group are provided with GAP information and receive text messages related to diabetes management.
Change in Unmet Social Risk Factors as Measured by 20 Items in Participant Questionnaire
-1.05 yes responses
Standard Deviation 3.69
-1.48 yes responses
Standard Deviation 4.10

SECONDARY outcome

Timeframe: Assessed at Baseline, 6 months, 12 months (Change between baseline and 12 months reported)

Population: Change from baseline to 12-month follow-up The overall number of participants analyzed is different from the participant flow module due to missingness

Change in Unmet Social Risk Factors will be measured at baseline, 6 months, and 12 months by 3 items from the Accountable Health Communities Health-Related Social Needs Screening Tool and 1 item adapted from the National Health Interview Survey. The items each have three response options, in which a positive response indicates an unmet social risk factor. Higher scores indicate more unmet social risk factors (min value of 0; max value of 8). The change in unmet social risk factors from baseline to 12 months is reported here as secondary outcome.

Outcome measures

Outcome measures
Measure
CareAvenue (Intervention)
n=194 Participants
Participants receive access to CareAvenue, an e-health tool, and receive one weekly automated telephone call and 4-5 text messages per week for 52 weeks. CareAvenue: CareAvenue is an e-health tool providing information about diabetes management and low-cost resources. Participants in this group have access to CareAvenue and receive a weekly automated phone call and text messages related to CareAvenue and its resources as well as diabetes management.
Guest Assistance Program (Control)
n=238 Participants
Participants receive information about the Guest Assistance Program (GAP) and receive 3-4 text messages per week related to diabetes management and resources for 52 weeks. Guest Assistance Program: The Guest Assistance Program (GAP) is a resource, which provides assistance with medical and non-medical needs and resources to patients receiving medical care at University of Michigan health system. Participants in this group are provided with GAP information and receive text messages related to diabetes management.
Change in Unmet Social Risk Factors as Measured by Participant Questionnaire
-0.26 units on a scale
Standard Deviation 1.42
-0.27 units on a scale
Standard Deviation 1.38

Adverse Events

CareAvenue (Intervention)

Serious events: 123 serious events
Other events: 75 other events
Deaths: 2 deaths

Guest Assistance Program (Control)

Serious events: 125 serious events
Other events: 86 other events
Deaths: 2 deaths

Serious adverse events

Serious adverse events
Measure
CareAvenue (Intervention)
n=301 participants at risk
Participants receive access to CareAvenue, an e-health tool, and receive one weekly automated telephone call and 4-5 text messages per week for 52 weeks. CareAvenue: CareAvenue is an e-health tool providing information about diabetes management and low-cost resources. Participants in this group have access to CareAvenue and receive a weekly automated phone call and text messages related to CareAvenue and its resources as well as diabetes management.
Guest Assistance Program (Control)
n=299 participants at risk
Participants receive information about the Guest Assistance Program (GAP) and receive 3-4 text messages per week related to diabetes management and resources for 52 weeks. Guest Assistance Program: The Guest Assistance Program (GAP) is a resource, which provides assistance with medical and non-medical needs and resources to patients receiving medical care at University of Michigan health system. Participants in this group are provided with GAP information and receive text messages related to diabetes management.
Infections and infestations
Hospitalization
5.0%
15/301 • Number of events 19 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
3.3%
10/299 • Number of events 11 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
Surgical and medical procedures
Hospitalization
4.0%
12/301 • Number of events 13 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
4.0%
12/299 • Number of events 13 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
Blood and lymphatic system disorders
Hospitalization
0.33%
1/301 • Number of events 1 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
0.67%
2/299 • Number of events 3 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
Metabolism and nutrition disorders
Hospitalization
1.3%
4/301 • Number of events 4 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
2.0%
6/299 • Number of events 6 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
General disorders
Hospitalization
3.0%
9/301 • Number of events 11 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
5.0%
15/299 • Number of events 17 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
Respiratory, thoracic and mediastinal disorders
Hospitalization
2.3%
7/301 • Number of events 7 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
1.0%
3/299 • Number of events 3 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
General disorders
Death
0.66%
2/301 • Number of events 2 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
0.67%
2/299 • Number of events 2 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
General disorders
Other Serious Event
28.9%
87/301 • Number of events 112 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
33.1%
99/299 • Number of events 140 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated

Other adverse events

Other adverse events
Measure
CareAvenue (Intervention)
n=301 participants at risk
Participants receive access to CareAvenue, an e-health tool, and receive one weekly automated telephone call and 4-5 text messages per week for 52 weeks. CareAvenue: CareAvenue is an e-health tool providing information about diabetes management and low-cost resources. Participants in this group have access to CareAvenue and receive a weekly automated phone call and text messages related to CareAvenue and its resources as well as diabetes management.
Guest Assistance Program (Control)
n=299 participants at risk
Participants receive information about the Guest Assistance Program (GAP) and receive 3-4 text messages per week related to diabetes management and resources for 52 weeks. Guest Assistance Program: The Guest Assistance Program (GAP) is a resource, which provides assistance with medical and non-medical needs and resources to patients receiving medical care at University of Michigan health system. Participants in this group are provided with GAP information and receive text messages related to diabetes management.
General disorders
Other Non-Serious Adverse Events
24.9%
75/301 • Number of events 110 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated
28.8%
86/299 • Number of events 105 • Adverse events were collected over a 1 year time period (from completing study consent to completing final data collection).
Adverse Events were monitored/assessed in such a manner that the specific Adverse Event Terms cannot be separated

Additional Information

Minal R. Patel, Ph.D, M.P.H

University of Michigan School of Public Health, Department of Health Behavior & Health Education

Phone: (734) 763-0087

Results disclosure agreements

  • Principal investigator is a sponsor employee
  • Publication restrictions are in place