"Impact of a Programme to Improve Interaction Among Professionals on the Management of Task Interruptions"
NCT ID: NCT03786874
Last Updated: 2018-12-26
Study Results
The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.
Basic Information
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UNKNOWN
NA
40 participants
INTERVENTIONAL
2019-01-01
2022-01-01
Brief Summary
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Also, the main objective of this project is to measure the impact of a program on the evolution of the characteristics of avoidable task interruptions. The project combines quantitative data (observations, questionnaire) and qualitative data (interviews).
Detailed Description
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The multifacet intervention program is based the concept of teamwork implementation. Targeting potential for improvement will be decided and implemented by each team (experimental group).
Statistics analysis will be conducted on teams before and after the implementation of the program. The assessment criteria will be: the evolution of characteristics of the task interruptions observed (interactions between coordination functions and care delivery functions, prevalence, avoidability, duration, resumption of tasks, social representations of task interruptions).
Conditions
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Keywords
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Study Design
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NON_RANDOMIZED
PARALLEL
Healthcare teams benefiting first the implementation of the coaching model other (centered round the following steps: identify, understand and act) : just after the first measure
Control group:
Healthcare teams benefiting first the implementation of the coaching model (centered round the following steps: identify, understand and act) : after the second measure (impact of the device on case group).
OTHER
NONE
Study Groups
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20 teams the first year (G1)
control group
Identify work interruptions
estimate baseline characteristics of the collaborative working model (proportion expressed as a percentage)
Understand work interruptions
Team-review of the results of the task interruption and professional representations, identify activities to protect from task interruption
20 teams second year (G2)
case group with implementation of the multi-unit team accompaniment intervention.
Identify work interruptions
estimate baseline characteristics of the collaborative working model (proportion expressed as a percentage)
Understand work interruptions
Team-review of the results of the task interruption and professional representations, identify activities to protect from task interruption
Act to limited work interruptions
Adaptation of organizations; Awareness raising and Coaching for change
Interventions
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Identify work interruptions
estimate baseline characteristics of the collaborative working model (proportion expressed as a percentage)
Understand work interruptions
Team-review of the results of the task interruption and professional representations, identify activities to protect from task interruption
Act to limited work interruptions
Adaptation of organizations; Awareness raising and Coaching for change
Eligibility Criteria
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Inclusion Criteria
* public and private legal statuses;
* with at least one activity in standard medical and/or surgical hospitalisation unit,
* agreeing to take part in the project,
* formalising their commitment to the multifacet program (see section 4),
* including 50 professionals at the most,
* including at least the following professional categories: medical, paramedical, administrative, managerial and medical-technical/psycho-social.
Exclusion Criteria
* Healthcare teams who do not work in a medical and/or surgical hospitalisation unit.
* Paediatric healthcare teams
* Teams that have already been subjected to a methodological support program from one of the co-investigating units on how to manage task interruptions,
* Teams that do not meet the criteria for commitment to the multifacet program
* Teams of more than 50 members
* Teams who do not include the following professional categories: medical, paramedical, administrative, managerial, medical-technical/psycho-social.
18 Years
ALL
No
Sponsors
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Nantes University Hospital
OTHER
Responsible Party
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Locations
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CHU de Nantes
Nantes, , France
Countries
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References
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Teigne D, Cazet L, Mabileau G, Terrien N. Task interruptions from the perspective of work functions: The development of an observational tool applied to inpatient hospital care in France The Team'IT tool. PLoS One. 2023 Mar 9;18(3):e0282721. doi: 10.1371/journal.pone.0282721. eCollection 2023.
Other Identifiers
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RC18_0047
Identifier Type: -
Identifier Source: org_study_id