Testing the Efficacy of a Post-discharge Call Program on the Rate of Readmission

NCT ID: NCT03683797

Last Updated: 2021-07-20

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

COMPLETED

Clinical Phase

NA

Total Enrollment

3267 participants

Study Classification

INTERVENTIONAL

Study Start Date

2018-08-13

Study Completion Date

2019-03-22

Brief Summary

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NYU Langone Health patients receive a call from a clinical care coordinator after they are discharged from the hospital (within 1-3 days). The current study is testing the efficacy of this program.

Detailed Description

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Conditions

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Care Transitions

Study Design

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Allocation Method

RANDOMIZED

Intervention Model

PARALLEL

Primary Study Purpose

HEALTH_SERVICES_RESEARCH

Blinding Strategy

DOUBLE

Investigators Outcome Assessors

Study Groups

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Post-discharge call

Patients in this arm will receive a call from a clinical care coordinator after they have been discharged from NYU Langone Health.

Group Type EXPERIMENTAL

Post-discharge call

Intervention Type OTHER

Patients will receive a call 1-3 days after they were discharged from the hospital to make sure their healthcare needs are being met.

No post-discharge call

Patients in this arm will not receive a call from a clinical care coordinator after they have been discharged from NYU Langone Health.

Group Type NO_INTERVENTION

No interventions assigned to this group

Interventions

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Post-discharge call

Patients will receive a call 1-3 days after they were discharged from the hospital to make sure their healthcare needs are being met.

Intervention Type OTHER

Eligibility Criteria

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Inclusion Criteria

* All patients discharged from NYU Langone Health who are eligible to receive a call from a clinical care coordinator after they were discharged from the hospital.

Exclusion Criteria

* N/A
Eligible Sex

ALL

Accepts Healthy Volunteers

No

Sponsors

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NYU Langone Health

OTHER

Sponsor Role lead

Responsible Party

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Responsibility Role SPONSOR

Principal Investigators

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Leora Horwitz, MD, MHS

Role: PRINCIPAL_INVESTIGATOR

NYU Langone Health

Locations

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New York University School of Medicine

New York, New York, United States

Site Status

Countries

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United States

Other Identifiers

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RCT post-discharge calls

Identifier Type: -

Identifier Source: org_study_id

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