Trial Outcomes & Findings for Communication Coaching to Improve Patient and Clinician Satisfaction in Cardiology Encounters (NCT NCT03464110)

NCT ID: NCT03464110

Last Updated: 2024-05-28

Results Overview

WISER is based on established codebooks (i.e., Motivational Interviewing Treatment Integrity manual, and Suchman's codebook for patient emotion and physician empathic responses). Communication coaches taught five skills: 1) sitting down and making eye contact with all in the room, 2) open-ended questions, 3) reflective statements, 4) empathic statements, and 5) "What questions do you have?". Reported here is the number of Reflective Statements made.

Recruitment status

COMPLETED

Study phase

NA

Target enrollment

280 participants

Primary outcome timeframe

One encounter, up to approximately 1 hour

Results posted on

2024-05-28

Participant Flow

Participant milestones

Participant milestones
Measure
Standard of Care - Physicians
Investigator will compare patients randomized into the intervention group to those who receive standard of care.
Communication Intervention - Physicians
The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing. Communication Intervention: . The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing.
Standard of Care - Patients
Investigator will compare patients randomized into the intervention group to those who receive standard of care.
Communication Intervention - Patients
The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing. Communication Intervention: . The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing.
Overall Study
STARTED
20
20
120
120
Overall Study
COMPLETED
20
20
120
120
Overall Study
NOT COMPLETED
0
0
0
0

Reasons for withdrawal

Withdrawal data not reported

Baseline Characteristics

Only applicable to Providers. This data was not collected for patients - not applicable.

Baseline characteristics by cohort

Baseline characteristics by cohort
Measure
Standard of Care (Provider)
n=20 Participants
Control cardiology providers. Receiving no intervention.
Communication Intervention (Provider)
n=20 Participants
The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing. Communication Intervention: . The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing.
Standard of Care (Patient)
n=120 Participants
Patients seen by standard of care (control) cardiology providers.
Communication Intervention (Patient)
n=120 Participants
Patients seen by cardiologists who received the communication coaching intervention.
Total
n=280 Participants
Total of all reporting groups
Age, Continuous
48 years
STANDARD_DEVIATION 9 • n=20 Participants
46 years
STANDARD_DEVIATION 9 • n=20 Participants
60 years
STANDARD_DEVIATION 14 • n=120 Participants
56 years
STANDARD_DEVIATION 15 • n=120 Participants
56.4 years
STANDARD_DEVIATION 12.4 • n=280 Participants
Sex: Female, Male
Female
4 Participants
n=20 Participants
3 Participants
n=20 Participants
65 Participants
n=120 Participants
61 Participants
n=120 Participants
133 Participants
n=280 Participants
Sex: Female, Male
Male
16 Participants
n=20 Participants
17 Participants
n=20 Participants
55 Participants
n=120 Participants
59 Participants
n=120 Participants
147 Participants
n=280 Participants
Ethnicity (NIH/OMB)
Hispanic or Latino
2 Participants
n=20 Participants
1 Participants
n=20 Participants
1 Participants
n=120 Participants
1 Participants
n=120 Participants
5 Participants
n=280 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
18 Participants
n=20 Participants
19 Participants
n=20 Participants
119 Participants
n=120 Participants
119 Participants
n=120 Participants
275 Participants
n=280 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
0 Participants
n=20 Participants
0 Participants
n=20 Participants
0 Participants
n=120 Participants
0 Participants
n=120 Participants
0 Participants
n=280 Participants
Race (NIH/OMB)
American Indian or Alaska Native
0 Participants
n=20 Participants
0 Participants
n=20 Participants
0 Participants
n=120 Participants
0 Participants
n=120 Participants
0 Participants
n=280 Participants
Race (NIH/OMB)
Asian
6 Participants
n=20 Participants
4 Participants
n=20 Participants
0 Participants
n=120 Participants
0 Participants
n=120 Participants
10 Participants
n=280 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants
n=20 Participants
0 Participants
n=20 Participants
0 Participants
n=120 Participants
0 Participants
n=120 Participants
0 Participants
n=280 Participants
Race (NIH/OMB)
Black or African American
2 Participants
n=20 Participants
0 Participants
n=20 Participants
60 Participants
n=120 Participants
58 Participants
n=120 Participants
120 Participants
n=280 Participants
Race (NIH/OMB)
White
9 Participants
n=20 Participants
16 Participants
n=20 Participants
60 Participants
n=120 Participants
62 Participants
n=120 Participants
147 Participants
n=280 Participants
Race (NIH/OMB)
More than one race
3 Participants
n=20 Participants
0 Participants
n=20 Participants
0 Participants
n=120 Participants
0 Participants
n=120 Participants
3 Participants
n=280 Participants
Race (NIH/OMB)
Unknown or Not Reported
0 Participants
n=20 Participants
0 Participants
n=20 Participants
0 Participants
n=120 Participants
0 Participants
n=120 Participants
0 Participants
n=280 Participants
Average Number of Direct Patient Care Hours per Week
32 hours per week
STANDARD_DEVIATION 14 • n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
29 hours per week
STANDARD_DEVIATION 15 • n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
30 hours per week
STANDARD_DEVIATION 15 • n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Type of visit
Procedural
7 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
8 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
15 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Type of visit
Non-procedural
13 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
12 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
25 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
No prior communication training
13 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
14 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
27 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Practice Specialty
General
8 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
6 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
14 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Practice Specialty
Electrophysiology
3 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
4 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
7 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Practice Specialty
Interventional
4 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
3 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
7 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Practice Specialty
Advanced Heart Failure
3 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
5 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
8 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Practice Specialty
Cardiac Imaging
2 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
1 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
3 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Practice Specialty
Congenital disease
0 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
1 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
1 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Years in Practice
Less than a Year
1 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
0 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
1 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Years in Practice
1-5 Years
3 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
0 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
3 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Years in Practice
6-10 Years
2 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
5 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
7 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Years in Practice
11-15 Years
3 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
6 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
9 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Years in Practice
More than 15 Years
11 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
9 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
20 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Years in Practice
Prefer not to answer
0 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
0 Participants
n=20 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
0 Participants
n=40 Participants • Only applicable to Providers. This data was not collected for patients - not applicable.
Patient Education
Eighth Grade or Less
1 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
0 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
1 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Education
Some High School. Completed high school or GED.
24 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
29 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
53 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Education
Vocational or trade school
8 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
7 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
15 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Education
Some college or university but no degree
24 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
15 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
39 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Education
Associate's degree from college or university
13 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
10 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
23 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Education
Bachelor's degree
21 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
25 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
46 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Education
Some graduate or professional school
6 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
2 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
8 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Education
Graduate or professional degree
20 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
28 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
48 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Education
Missing
3 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
4 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
7 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Marital Status
73 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
66 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
139 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Employment
42 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
43 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
85 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Insurance
Plan purchased via employer or union
40 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
49 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
89 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Insurance
Plan, self or family purchased
2 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
4 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
6 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Insurance
Medicare
57 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
38 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
95 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Insurance
Medicaid
11 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
16 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
27 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Insurance
TRICARE
2 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
6 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
8 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Insurance
Some other source
3 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
1 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
4 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Insurance
None
2 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
2 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
4 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Insurance
Missing
3 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
4 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
7 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Income
After paying the bills, you still have enough money for special things that you want
61 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
56 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
117 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Income
You have enough money to pay the bills, but little spare money to buy extra or special things
36 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
33 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
69 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Income
You have money to pay the bills, but only because you have cut back on things
10 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
8 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
18 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Income
You are having difficulty paying the bills, no matter what you do
6 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
6 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
12 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Income
Prefer not to answer
4 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
13 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
17 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
Patient Income
Missing
3 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
4 Participants
n=120 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.
7 Participants
n=240 Participants • Only applicable to Patients. This data was not collected for providers - not applicable.

PRIMARY outcome

Timeframe: One encounter, up to approximately 1 hour

Population: Only applies to Patient groups. Data not collected on 10 participants.

WISER is based on established codebooks (i.e., Motivational Interviewing Treatment Integrity manual, and Suchman's codebook for patient emotion and physician empathic responses). Communication coaches taught five skills: 1) sitting down and making eye contact with all in the room, 2) open-ended questions, 3) reflective statements, 4) empathic statements, and 5) "What questions do you have?". Reported here is the number of Reflective Statements made.

Outcome measures

Outcome measures
Measure
Standard of Care - Patients
n=113 Participants
Investigator will compare patients randomized into the intervention group to those who receive standard of care.
Communication Intervention - Patients
n=117 Participants
The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing.
Cardiologist Behavior as Measured by WISER (Writing, Immersive Experiences, Speaking, Ethical Communication, and Research) Assessment.
11.95 Number of Reflective Statements
Standard Deviation 8.81
13.15 Number of Reflective Statements
Standard Deviation 9.96

PRIMARY outcome

Timeframe: One encounter, up to approximately 1 hour

Population: Only applies to Patient groups. Data not collected on 10 participants.

WISER is based on established codebooks (i.e., Motivational Interviewing Treatment Integrity manual, and Suchman's codebook for patient emotion and physician empathic responses). Communication coaches taught five skills: 1) sitting down and making eye contact with all in the room, 2) open-ended questions, 3) reflective statements, 4) empathic statements, and 5) "What questions do you have?". Reported here is the number of Open-ended Questions asked.

Outcome measures

Outcome measures
Measure
Standard of Care - Patients
n=113 Participants
Investigator will compare patients randomized into the intervention group to those who receive standard of care.
Communication Intervention - Patients
n=117 Participants
The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing.
Cardiologist Behavior as Measured by WISER (Writing, Immersive Experiences, Speaking, Ethical Communication, and Research) Assessment.
3.41 questions asked
Standard Deviation 2.84
3.28 questions asked
Standard Deviation 2.89

PRIMARY outcome

Timeframe: One encounter, up to approximately 1 hour

Population: Participants with encounters in which the clinician had at least one empathic response. Only applies to Patient groups.

Communication coaches taught five skills: 1) sitting down and making eye contact with all in the room, 2) open-ended questions, 3) reflective statements, 4) empathic statements, and 5) "What questions do you have?". Reported here is the ratio of empathic responses to empathic opportunities.

Outcome measures

Outcome measures
Measure
Standard of Care - Patients
n=35 Participants
Investigator will compare patients randomized into the intervention group to those who receive standard of care.
Communication Intervention - Patients
n=48 Participants
The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing.
Ratio of Empathic Responses to Empathic Opportunities
0.20 ratio of responses to opportunities
Standard Deviation 0.36
0.50 ratio of responses to opportunities
Standard Deviation 0.47

SECONDARY outcome

Timeframe: One encounter, up to approximately 1 hour

Population: Only applies to Patient groups. Data not collected on 10 participants.

Global ratings represent areas of effective communication that address many domains of patient-centered communication or areas that facilitate patient satisfaction with communication. WISER is based on established codebooks (i.e., Motivational Interviewing Treatment Integrity manual, and Suchman's codebook for patient emotion and physician empathic responses. Scores of 1-5 with 3 being average, 1 being below average, 5 being above average.

Outcome measures

Outcome measures
Measure
Standard of Care - Patients
n=113 Participants
Investigator will compare patients randomized into the intervention group to those who receive standard of care.
Communication Intervention - Patients
n=117 Participants
The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing.
Global Ratings of Communication as Measured by WISER (Writing, Immersive Experiences, Speaking, Ethical Communication, and Research) Assessment
Respect
3.8 score on a scale
Standard Deviation 1.0
4.0 score on a scale
Standard Deviation 0.9
Global Ratings of Communication as Measured by WISER (Writing, Immersive Experiences, Speaking, Ethical Communication, and Research) Assessment
Warmth
3.5 score on a scale
Standard Deviation 0.9
3.6 score on a scale
Standard Deviation 0.8
Global Ratings of Communication as Measured by WISER (Writing, Immersive Experiences, Speaking, Ethical Communication, and Research) Assessment
Attentiveness
3.8 score on a scale
Standard Deviation 0.9
3.8 score on a scale
Standard Deviation 0.9
Global Ratings of Communication as Measured by WISER (Writing, Immersive Experiences, Speaking, Ethical Communication, and Research) Assessment
Flow
2.9 score on a scale
Standard Deviation 1.1
3.3 score on a scale
Standard Deviation 1.0
Global Ratings of Communication as Measured by WISER (Writing, Immersive Experiences, Speaking, Ethical Communication, and Research) Assessment
Concern
4.0 score on a scale
Standard Deviation 0.8
4.2 score on a scale
Standard Deviation 0.7

Adverse Events

Standard of Care (Provider)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Communication Intervention (Provider)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Standard of Care (Patient)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Communication Intervention (Patient)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Serious adverse events

Adverse event data not reported

Other adverse events

Adverse event data not reported

Additional Information

Dr. Kathryn Pollak

Duke University

Phone: 919-681-4757

Results disclosure agreements

  • Principal investigator is a sponsor employee
  • Publication restrictions are in place