Trial Outcomes & Findings for Encouraging Mail Order Pharmacy Use to Improve Outcomes and Reduce Disparities (NCT NCT02621476)

NCT ID: NCT02621476

Last Updated: 2023-08-08

Results Overview

users of the mail order pharmacy service - if they utilized the mail order system to deliver medications anytime in the 12 months following the date of outreach into the intervention

Recruitment status

COMPLETED

Study phase

NA

Target enrollment

63012 participants

Primary outcome timeframe

12 months following the date of outreach into the intervention

Results posted on

2023-08-08

Participant Flow

Participant milestones

Participant milestones
Measure
Standardized Intervention
Participants in the standardized intervention arm received outreach encouraging mail order pharmacy use.
Control
Participants in the control arm received usual care.
Overall Study
STARTED
31493
31519
Overall Study
COMPLETED
26342
26404
Overall Study
NOT COMPLETED
5151
5115

Reasons for withdrawal

Withdrawal data not reported

Baseline Characteristics

This measure applies only to KPNC and KPHI participants.

Baseline characteristics by cohort

Baseline characteristics by cohort
Measure
Standardized Intervention
n=31493 Participants
Participants in the standardized intervention arm received outreach encouraging mail order pharmacy use.
Control
n=31519 Participants
Participants in the control arm received usual care.
Total
n=63012 Participants
Total of all reporting groups
Age, Customized
<20
13 Participants
n=31493 Participants
16 Participants
n=31519 Participants
29 Participants
n=63012 Participants
Age, Customized
20-29
235 Participants
n=31493 Participants
232 Participants
n=31519 Participants
467 Participants
n=63012 Participants
Age, Customized
30-39
1323 Participants
n=31493 Participants
1261 Participants
n=31519 Participants
2584 Participants
n=63012 Participants
Age, Customized
40-49
4429 Participants
n=31493 Participants
4692 Participants
n=31519 Participants
9121 Participants
n=63012 Participants
Age, Customized
50-59
9198 Participants
n=31493 Participants
9406 Participants
n=31519 Participants
18604 Participants
n=63012 Participants
Age, Customized
60-69
9132 Participants
n=31493 Participants
9028 Participants
n=31519 Participants
18160 Participants
n=63012 Participants
Age, Customized
70-79
5092 Participants
n=31493 Participants
4981 Participants
n=31519 Participants
10073 Participants
n=63012 Participants
Age, Customized
80-89
1890 Participants
n=31493 Participants
1743 Participants
n=31519 Participants
3633 Participants
n=63012 Participants
Age, Customized
>89
181 Participants
n=31493 Participants
160 Participants
n=31519 Participants
341 Participants
n=63012 Participants
Sex: Female, Male
Female
14204 Participants
n=31493 Participants
14184 Participants
n=31519 Participants
28388 Participants
n=63012 Participants
Sex: Female, Male
Male
17289 Participants
n=31493 Participants
17335 Participants
n=31519 Participants
34624 Participants
n=63012 Participants
Race/Ethnicity, Customized
Hispanic
7811 Participants
n=31493 Participants
7815 Participants
n=31519 Participants
15626 Participants
n=63012 Participants
Race/Ethnicity, Customized
Black
3867 Participants
n=31493 Participants
3872 Participants
n=31519 Participants
7739 Participants
n=63012 Participants
Race/Ethnicity, Customized
HI/PI
1315 Participants
n=31493 Participants
1314 Participants
n=31519 Participants
2629 Participants
n=63012 Participants
Race/Ethnicity, Customized
Asian
5900 Participants
n=31493 Participants
5595 Participants
n=31519 Participants
11495 Participants
n=63012 Participants
Race/Ethnicity, Customized
Native American
123 Participants
n=31493 Participants
186 Participants
n=31519 Participants
309 Participants
n=63012 Participants
Race/Ethnicity, Customized
White
7500 Participants
n=31493 Participants
7822 Participants
n=31519 Participants
15322 Participants
n=63012 Participants
Race/Ethnicity, Customized
Missing
4977 Participants
n=31493 Participants
4915 Participants
n=31519 Participants
9892 Participants
n=63012 Participants
Region of Enrollment
United States
31493 participants
n=31493 Participants
31519 participants
n=31519 Participants
63012 participants
n=63012 Participants
Has Mail Order Incentive
20321 Participants
n=31493 Participants
20007 Participants
n=31519 Participants
40328 Participants
n=63012 Participants
Has Secure Messaging
15009 Participants
n=26099 Participants • This measure applies only to KPNC and KPHI participants.
15019 Participants
n=26125 Participants • This measure applies only to KPNC and KPHI participants.
30028 Participants
n=52224 Participants • This measure applies only to KPNC and KPHI participants.
Had Oral Diabetes Mellitus (DM) Drug Fill
25370 Participants
n=31493 Participants
25400 Participants
n=31519 Participants
50770 Participants
n=63012 Participants
Had Oral Dyslipidemia (DL) Drug Fill
25924 Participants
n=31493 Participants
25939 Participants
n=31519 Participants
51863 Participants
n=63012 Participants
Had Oral Hypertension (HT) Drug Fill
26785 Participants
n=31493 Participants
26891 Participants
n=31519 Participants
53676 Participants
n=63012 Participants
Total Number of Oral Cardiovascular Disease (CVD) Drug Fills
13.5 Oral CVD drug fills
STANDARD_DEVIATION 10.2 • n=31493 Participants
13.5 Oral CVD drug fills
STANDARD_DEVIATION 10.2 • n=31519 Participants
13.5 Oral CVD drug fills
STANDARD_DEVIATION 10.2 • n=63012 Participants
Total Number of Oral HT Drug Fills
7.3 Oral HT drug fills
STANDARD_DEVIATION 6.4 • n=31493 Participants
7.4 Oral HT drug fills
STANDARD_DEVIATION 6.5 • n=31519 Participants
7.4 Oral HT drug fills
STANDARD_DEVIATION 6.5 • n=63012 Participants
Total Number of Oral DM Drug Fills
5.3 Oral DM drug fills
STANDARD_DEVIATION 4.2 • n=31493 Participants
5.3 Oral DM drug fills
STANDARD_DEVIATION 4.1 • n=31519 Participants
5.3 Oral DM drug fills
STANDARD_DEVIATION 4.2 • n=63012 Participants
# of classes of Oral CVD Drugs
3.5 Classes of Oral CVD drug fills
STANDARD_DEVIATION 1.6 • n=31493 Participants
3.5 Classes of Oral CVD drug fills
STANDARD_DEVIATION 1.6 • n=31519 Participants
3.5 Classes of Oral CVD drug fills
STANDARD_DEVIATION 1.6 • n=63012 Participants
# of drug classes poorly adherent to
1.7 Drug classes poorly adhered to
STANDARD_DEVIATION 1.0 • n=31493 Participants
1.7 Drug classes poorly adhered to
STANDARD_DEVIATION 1.0 • n=31519 Participants
1.7 Drug classes poorly adhered to
STANDARD_DEVIATION 1.0 • n=63012 Participants
% of Oral CVD drug classes poorly adherent to
57.6 % of Oral CVD drug classes poorly adhere
STANDARD_DEVIATION 31 • n=31493 Participants
57.6 % of Oral CVD drug classes poorly adhere
STANDARD_DEVIATION 31 • n=31519 Participants
57.6 % of Oral CVD drug classes poorly adhere
STANDARD_DEVIATION 31 • n=63012 Participants
Diabetes Identification
One Inpatient Diagnosis
100 Participants
n=31493 Participants
79 Participants
n=31519 Participants
179 Participants
n=63012 Participants
Diabetes Identification
One Prescription Fill
15802 Participants
n=31493 Participants
15760 Participants
n=31519 Participants
31562 Participants
n=63012 Participants
Diabetes Identification
Two Outpatient Diagnosis
15591 Participants
n=31493 Participants
15680 Participants
n=31519 Participants
31271 Participants
n=63012 Participants

PRIMARY outcome

Timeframe: 12 months following the date of outreach into the intervention

users of the mail order pharmacy service - if they utilized the mail order system to deliver medications anytime in the 12 months following the date of outreach into the intervention

Outcome measures

Outcome measures
Measure
Standardized Intervention
n=23642 Participants
Participants in the standardized intervention arm received outreach encouraging mail order pharmacy use.
Control
n=26404 Participants
Participants in the control arm received usual care.
Percent of Participants Using Mail Order Pharmacy (MOP) After Intervention
10.6 percentage of participants
Interval 10.3 to 11.0
9.3 percentage of participants
Interval 8.9 to 9.7

Adverse Events

Standardized Intervention

Serious events: 0 serious events
Other events: 0 other events
Deaths: 599 deaths

Control

Serious events: 0 serious events
Other events: 0 other events
Deaths: 582 deaths

Serious adverse events

Adverse event data not reported

Other adverse events

Adverse event data not reported

Additional Information

Julie Schmittdiel, PhD, MA

Kaiser Permanente Northern California

Phone: 5108913872

Results disclosure agreements

  • Principal investigator is a sponsor employee
  • Publication restrictions are in place