Effect of Brief-tele Support on Attendance at Physiotherapy Sessions

NCT ID: NCT02563600

Last Updated: 2024-12-02

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

RECRUITING

Clinical Phase

NA

Total Enrollment

500 participants

Study Classification

INTERVENTIONAL

Study Start Date

2015-09-30

Study Completion Date

2025-09-30

Brief Summary

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Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups:

* a group that gets a telephone call before their invitation letter is sent.
* a group that gets a telephone call after their invitation letter is sent.
* a group that does not receive a telephone call.

The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.

Detailed Description

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Aims:

The research aims to assess the impact of a brief telephone call to patients with pelvic floor problems who are on a waiting list for physiotherapy treatment. Non-attendance at sessions currently runs at about 50%, and steps to reduce this would be beneficial to patient health and NHS efficiency.

Participants and Recruitment:

Consecutive patients who have been referred for physiotherapy treatment for pelvic floor dysfunction will be asked if they would like to participate in the study. The initial approach will be made through a letter, which will give information about the study, and will make clear that their treatment will not depend on their participation in the study.

Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups:

* a group that gets a telephone call before their invitation letter is sent
* a group that gets a telephone call after their invitation letter is sent
* a group that does not receive a telephone call.

The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.

Conditions

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Pelvic Floor Dysfunctions

Study Design

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Allocation Method

RANDOMIZED

Intervention Model

FACTORIAL

Primary Study Purpose

HEALTH_SERVICES_RESEARCH

Blinding Strategy

NONE

Study Groups

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Pre-letter telephone call

A brief 10 min telephone call to patients on waiting list prior to receipt of appointment invitation letter.

Group Type EXPERIMENTAL

Pre-letter telephone call.

Intervention Type BEHAVIORAL

A brief 2-10 min telephone call made to the patient prior to receipt of appointment invitation letter.

Post-letter telephone call

A brief 10 min telephone call to patients on waiting list prior to receipt of appointment invitation letter.

Group Type EXPERIMENTAL

Post-letter telephone call

Intervention Type BEHAVIORAL

A brief 2-10 min telephone call made to the patient after receipt of appointment invitation letter.

No telephone call

No telephone call made to patient.

Group Type NO_INTERVENTION

No interventions assigned to this group

Interventions

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Pre-letter telephone call.

A brief 2-10 min telephone call made to the patient prior to receipt of appointment invitation letter.

Intervention Type BEHAVIORAL

Post-letter telephone call

A brief 2-10 min telephone call made to the patient after receipt of appointment invitation letter.

Intervention Type BEHAVIORAL

Eligibility Criteria

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Inclusion Criteria

* Women on waiting list for pelvic floor dysfunction
* over 18 years old
Minimum Eligible Age

18 Years

Eligible Sex

FEMALE

Accepts Healthy Volunteers

No

Sponsors

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Abertawe Bro Morgannwg University Health Board

OTHER

Sponsor Role collaborator

Swansea University

OTHER

Sponsor Role lead

Responsible Party

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Prof Phil Reed

Professor Phil Reed

Responsibility Role PRINCIPAL_INVESTIGATOR

Principal Investigators

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Phil Reed, D.Phil.

Role: PRINCIPAL_INVESTIGATOR

Swansea University

Locations

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Singleton Hospital

Swansea, , United Kingdom

Site Status RECRUITING

Countries

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United Kingdom

Central Contacts

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Lisa A Osborne, Ph.D.

Role: CONTACT

01792 285229

Paola Giffiths

Role: CONTACT

Facility Contacts

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Lisa A Osborne, Ph.D.

Role: primary

0044 (0)1792 285229

References

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Osborne LA, Whittall CM, Emanuel R, Emery S, Reed P. Randomized Controlled Trial of the Effect of a Brief Telephone Support Intervention on Initial Attendance at Physiotherapy Group Sessions for Pelvic Floor Problems. Arch Phys Med Rehabil. 2017 Nov;98(11):2247-2252. doi: 10.1016/j.apmr.2017.03.033. Epub 2017 May 17.

Reference Type DERIVED
PMID: 28526481 (View on PubMed)

Other Identifiers

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SwanseaU

Identifier Type: -

Identifier Source: org_study_id