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The Impact of Nurses' Emotional Labor on Job Satisfaction and Burnout

NCT ID: NCT01343108

Last Updated: 2011-04-29

Study Results

Results pending

The study team has not published outcome measurements, participant flow, or safety data for this trial yet. Check back later for updates.

Basic Information

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Recruitment Status

UNKNOWN

Total Enrollment

157 participants

Study Classification

OBSERVATIONAL

Study Start Date

2011-03-31

Study Completion Date

2011-12-31

Brief Summary

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Emotional labor is one of the bases that organizations earn profits. Nursing care needs high emotional labor to offer health care to patients. Among health carers that emphasize a lot on emotional labor, nurses are especially required to include emotional labor as very important parts of their jobs.

Detailed Description

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This study intends to investigate the association among emotional labor, job satisfaction, and burnout. Furthermore, the moderating effect of job stress , job involvement and emotional intelligence will be studied. The study population includes all nurses (N=18,446) of Taiwan's medical centers. Of which, 20% of randomly selected six medical centers will be delivered a questionnaire in order to further analyze the association of study variables.

The level of emotional labor, burnout, job satisfaction, job stress, job involvement and emotional intelligence of the study samples collected from questionnaires will be analyzed by using descriptive statistics, variance analyses, and SEM techniques in order to understand more the associations among study variables. Results of this study are expected to work as references to improve job satisfaction and decrease the level of burnout of nurses.

Conditions

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Satisfaction

Keywords

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Emotional Labor Burnout Job Satisfaction Emotional Intelligence Job stress Job involvement

Study Design

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Study Time Perspective

PROSPECTIVE

Eligibility Criteria

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Inclusion Criteria

* licensed nurses in the hospitals

Exclusion Criteria

* part-time nurses
* nurses who work under a year in the hospitals
Minimum Eligible Age

20 Years

Eligible Sex

ALL

Accepts Healthy Volunteers

Yes

Sponsors

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Taipei Medical University WanFang Hospital

OTHER

Sponsor Role lead

Responsible Party

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Tzu Chi University

Principal Investigators

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Cheng-I Chu

Role: PRINCIPAL_INVESTIGATOR

Tzu Chi University

Locations

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Tzu Chi University

Hualien City, Hualien, Taiwan

Site Status

Countries

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Taiwan

Other Identifiers

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100001

Identifier Type: -

Identifier Source: org_study_id