Trial Outcomes & Findings for Using Multimedia Patient Feedback to Reduce Disparities in VA Healthcare (NCT NCT00914485)

Last Updated: 2015-04-27

Results Overview

Mean per-patient use of "best acts" learned during provider communication skills intervention, post-intervention minus baseline.

Recruitment status

COMPLETED

Study phase

Target enrollment

369 participants

Primary outcome timeframe

Baseline, 18 months

Results posted on

2015-04-27

Participant milestones
Measure	Provider Communication Skills Training Consists of 4 separate 1-hour sessions, 1 per "best act," in which physicians view 3 video-recorded performances of each act performed by trained actors of varied race/ethnicity.
Overall Study STARTED	369
Overall Study COMPLETED	369
Overall Study NOT COMPLETED	0

Withdrawal data not reported

Using Multimedia Patient Feedback to Reduce Disparities in VA Healthcare

Baseline characteristics by cohort
Measure	Provider Communication Skills Training n=369 Participants Consists of 4 separate 1-hour sessions, 1 per "best act," in which physicians view 3 video-recorded performances of each act performed by trained actors of varied race/ethnicity.
Age, Categorical <=18 years	0 Participants n=5 Participants
Age, Categorical Between 18 and 65 years	255 Participants n=5 Participants
Age, Categorical >=65 years	114 Participants n=5 Participants
Sex: Female, Male Female	31 Participants n=5 Participants
Sex: Female, Male Male	338 Participants n=5 Participants
Race/Ethnicity, Customized Black/African American	207 participants n=5 Participants
Race/Ethnicity, Customized White	129 participants n=5 Participants
Race/Ethnicity, Customized Hispanic/Latino	30 participants n=5 Participants
Race/Ethnicity, Customized Other Race/Ethnicity	3 participants n=5 Participants

Timeframe: Baseline, 18 months

Mean per-patient use of "best acts" learned during provider communication skills intervention, post-intervention minus baseline.

Outcome measures
Measure	Arm 1 n=369 Participants Provider clinical communication training intervention Provider Communication Skills Training: Consists of 4 separate 1-hour sessions, 1 per "best act," in which physicians view 3 video-recorded performances of each act performed by trained actors of varied race/ethnicity.
Change in Provider Use of Best Acts From Baseline to Post-Intervention	0.3 best acts per patient Standard Deviation 0.7

Serious events: 0 serious events

Other events: 0 other events

Deaths: 0 deaths

Adverse event data not reported

Adverse event data not reported

Southeast Louisiana Veterans Health Care System

Phone: 504-988-6630