Trial Outcomes & Findings for Activating Collaborative CIS Support Via Targeted Provider Mailing (NCT NCT00873288)

Results Overview

Patient satisfaction with provider-patient communication was assessed via administration of the Consumer Assessment of Health Plans Study (CAHPS) satisfaction questionnaire which rates satisfaction on a 1 to 3 scale. Scores are added together, with minimum score being 4 and the maximum score being 12, with a higher score indicating greater satisfaction.

Recruitment status

COMPLETED

Study phase

NA

Target enrollment

254 participants

Primary outcome timeframe

within 6 months of PAP

Results posted on

2023-03-21

Participant Flow

Participant milestones

Participant milestones
Measure	Usual Care Mailing Intervention routine colposcopy reminder letter mailed	CIS Support Mailing Intervention Mailed reminder plus provider recommendation to call CIS and sample questions to ask
Overall Study STARTED	127	127
Overall Study COMPLETED	127	127
Overall Study NOT COMPLETED	0	0

Reasons for withdrawal

Withdrawal data not reported

Baseline Characteristics

Activating Collaborative CIS Support Via Targeted Provider Mailing

Baseline characteristics by cohort

Baseline characteristics by cohort
Measure	Usual Care Mailing Intervention n=127 Participants routine colposcopy reminder letter mailed	CIS Support Mailing Intervention n=127 Participants Mailed reminder plus provider recommendation to call CIS and sample questions to ask	Total n=254 Participants Total of all reporting groups
Age, Categorical <=18 years	0 Participants n=5 Participants	0 Participants n=7 Participants	0 Participants n=5 Participants
Age, Categorical Between 18 and 65 years	127 Participants n=5 Participants	127 Participants n=7 Participants	254 Participants n=5 Participants
Age, Categorical >=65 years	0 Participants n=5 Participants	0 Participants n=7 Participants	0 Participants n=5 Participants
Age, Continuous	28.1 years STANDARD_DEVIATION 9.1 • n=5 Participants	27.8 years STANDARD_DEVIATION 9.3 • n=7 Participants	27.95 years STANDARD_DEVIATION 9.2 • n=5 Participants
Sex: Female, Male Female	127 Participants n=5 Participants	127 Participants n=7 Participants	254 Participants n=5 Participants
Sex: Female, Male Male	0 Participants n=5 Participants	0 Participants n=7 Participants	0 Participants n=5 Participants
Region of Enrollment United States	127 participants n=5 Participants	127 participants n=7 Participants	254 participants n=5 Participants

PRIMARY outcome

Timeframe: within 6 months of PAP

Patient satisfaction with provider-patient communication was assessed via administration of the Consumer Assessment of Health Plans Study (CAHPS) satisfaction questionnaire which rates satisfaction on a 1 to 3 scale. Scores are added together, with minimum score being 4 and the maximum score being 12, with a higher score indicating greater satisfaction.

Outcome measures

Outcome measures
Measure	Usual Care Mailing Intervention n=127 Participants routine colposcopy reminder letter mailed	CIS Support Mailing Intervention n=127 Participants Mailed reminder plus provider recommendation to call CIS and sample questions to ask
Patient Satisfaction in the 2 Interventions	11.79 score on a scale Standard Deviation .563	11.68 score on a scale Standard Deviation .912

PRIMARY outcome

Timeframe: within 6 months of PAP

Population: The apparatus that Boeing built to identify which CIS callers were from the study did not function correctly. Therefore, we could not determine whether participants called CIS or not.

Outcome measures

Outcome data not reported

SECONDARY outcome

Timeframe: within 6 months of PAP

Outcome measures

Outcome measures
Measure	Usual Care Mailing Intervention n=127 Participants routine colposcopy reminder letter mailed	CIS Support Mailing Intervention n=127 Participants Mailed reminder plus provider recommendation to call CIS and sample questions to ask
Attendance at a Follow-up Colposcopy Appointment Within 6 Months of Their Pap Test	107 Participants	102 Participants

SECONDARY outcome

Timeframe: within 6 months of PAP

Outcome measures

Outcome measures
Measure	Usual Care Mailing Intervention n=127 Participants routine colposcopy reminder letter mailed	CIS Support Mailing Intervention n=127 Participants Mailed reminder plus provider recommendation to call CIS and sample questions to ask
Latency Between the Pap Test and the Colposcopy Appointment	39.5 days Interval 29.0 to 55.0	42.5 days Interval 30.0 to 66.0

SECONDARY outcome

Timeframe: WITHIN 6 MONTHS OF PAP

Population: The apparatus that Boeing built to identify which CIS callers were from the study did not function correctly. Therefore, we could not determine whether participants called CIS or not.

Outcome measures

Outcome data not reported

Adverse Events

Usual Care Mailing Intervention

Serious events: 0 serious events

Other events: 0 other events

Deaths: 0 deaths

CIS Support Mailing Intervention

Serious events: 0 serious events

Other events: 0 other events

Deaths: 0 deaths

Serious adverse events

Adverse event data not reported

Other adverse events

Adverse event data not reported

Additional Information

Bonnie Spring

Northwestern University

Phone: 312-908-2293

Email: [email protected]

Results disclosure agreements

Principal investigator is a sponsor employee
Publication restrictions are in place