Trial Outcomes & Findings for Can we Reduce Hospital Attendance Without Compromising Care by the Use of Telephone Consultation (NCT NCT00129701)

Results Overview

MISS-21 satisfaction scale, The 21 items are scored using a 7-point Likert scale with responses ranging from 1 ("Very strongly disagree") to 7 ("Very strongly agree"). Maximum is 147 Very strong satisfaction - best outcome, minimum 21 very strong dissatisfaction.

Recruitment status

COMPLETED

Study phase

NA

Target enrollment

104 participants

Primary outcome timeframe

After consultation within 1 months

Results posted on

2023-10-16

Participant Flow

Participant milestones

Participant milestones
Measure	Patients Attending Patients recruited to have a telephone consultation and then at the next appointment a face-to-face appointment Telephone consultation
Overall Study STARTED	104
Overall Study COMPLETED	71
Overall Study NOT COMPLETED	33

Reasons for withdrawal

Reasons for withdrawal
Measure	Patients Attending Patients recruited to have a telephone consultation and then at the next appointment a face-to-face appointment Telephone consultation
Overall Study Withdrawal by Subject	33

Baseline Characteristics

Can we Reduce Hospital Attendance Without Compromising Care by the Use of Telephone Consultation

Baseline characteristics by cohort

Baseline data not reported

PRIMARY outcome

Timeframe: After consultation within 1 months

Population: Participants who attended both types of consultations

MISS-21 satisfaction scale, The 21 items are scored using a 7-point Likert scale with responses ranging from 1 ("Very strongly disagree") to 7 ("Very strongly agree"). Maximum is 147 Very strong satisfaction - best outcome, minimum 21 very strong dissatisfaction.

Outcome measures

Outcome measures
Measure	Telephone Consultation n=45 Participants Participants attended to a Telephone consultation	Face-to-face Consultation n=45 Participants Participants attended to a Face-to-face consultation
Patient Satisfaction	114.3 score on scale Standard Deviation 14	116.8 score on scale Standard Deviation 15

PRIMARY outcome

Timeframe: After phone consultation within 2 weeks

Population: Number of participants who were telephoned at the pre-arranged time and they were available

Number of participants who were telephoned and needed expedited follow-up

Outcome measures

Outcome measures
Measure	Telephone Consultation n=71 Participants Participants attended to a Telephone consultation	Face-to-face Consultation Participants attended to a Face-to-face consultation
Patients Needing Expedited Follow up	4 Participants	—

PRIMARY outcome

Timeframe: 1 year

Population: No data collected

Patient costs attending hospital appointments compare to phone consultations

Outcome measures

Outcome data not reported

Adverse Events

Patients Attending

Serious events: 0 serious events

Other events: 0 other events

Deaths: 0 deaths

Serious adverse events

Adverse event data not reported

Other adverse events

Adverse event data not reported

Additional Information

Prof Martyn R Patridge

Imperial College London

Phone: +44 (0)20 7594 7959

Email: [email protected]

Results disclosure agreements

Principal investigator is a sponsor employee
Publication restrictions are in place